Host

A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team. Position: Host (Permanent Part-Time) The Role at a Glance: This position presents a positive first impression of the establishment’s friendliness, excellent service and high standards. Your Day To Day Duties: * Greeting guests in a positive and energetic manner * Communicating with the team to ensure we have the right * Using OpenTable to organize and improve on customer experience * Seat guests and provide support to the servers and bartenders * Maintaining cleanliness of restaurant * Prepare the restaurant for opening * Closing restaurant at the end of night * Greet Guests upon arrival * Inform Guests of their wait time * Monitor waiting lists * Enter Guest names into the computer system * Show Guests to their table and bid Guests farewell as they leave. * Support by filling beverages * Perform light housekeeping duties such as cleaning glasses and menus * Answer the phones and fill to-go orders when needed. * Comply with all Archive standards, policies and procedures at all times. * Other tasks and responsibilities as assigned by management. You have: * A welcoming and enthusiastic can-do attitude with sincerity * Excellent ability to provide the utmost WOW factor experience to our guests. * Strong communication skills * Remain professional and poised during peak service hours * Prior restaurant/customer service experience preferred Special Requirements and Certifications: * Smart Serve Certification is an asset but not required * Ability to meet the physical requirements of the job Room to Grow: We are expanding to new locations and the right candidate could see opportunities to not only grow within the business, but work in new and exciting places. We have a wide array of roles, and always prefer to recruit from within, putting team members in the best position to advance their careers What We Offer: A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. Competitive salary, incentive & benefits. Inclusivity: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness. OUR PROPERTIES: About The Broadview Hotel: Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58 room boutique hotel and charismatic gathering spot. About Gladstone House: Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity. Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide About Postmark Hotel: Archive's newest addition to our hotel collection is The Postmark Hotel. Dating back to 1914, the Postmark has always been a place for connection. Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering. Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.

The host is responsible for greeting guests, managing waitlists, and ensuring a positive first impression of the establishment. They also support servers and bartenders while maintaining the cleanliness and operational readiness of the restaurant.

Candidates should possess a welcoming attitude, strong communication skills, and the ability to remain professional during peak hours. Prior restaurant or customer service experience is preferred, and the ability to meet physical job requirements is necessary.

• Competitive salary • Incentive • Benefits

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• OpenTable
• Professionalism
• Hospitality
• Time management
• Teamwork
• Attention to detail
• Energetic
• Housekeeping
• Cleanliness
• Customer Service
• Creativity
• Restaurant Operation
• Sincerity
• Friendliness
• Seating Guests
• Greeting Customers
• Enthusiasm

• Hospitality
• Customer Service & Support
• Food & Beverage
• Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine