Account Manager

Company Profile: Accuenergy is a fast-growing company at the forefront of the energy management industry. We specialize in providing innovative solutions to help businesses optimize their energy usage, reduce costs, and minimize their environmental impact. Our commitment to excellence and innovation, coupled with our start-up mentality and fast-paced environment, has fueled our rapid expansion, making this an exciting time to join our dynamic team. Why work for Accuenergy: At Accuenergy, we are committed to fostering a diverse and inclusive workplace where all employees are empowered to thrive. We offer competitive compensation, comprehensive benefits, and opportunities for professional development and growth within our rapidly expanding organization. · Bi-weekly payment through direct deposit · Free tasty Coffee & Snacks & beverages · Paid statutory holidays+ vacation benefit +insurance benefit · Enhance training opportunities in job-related field Duties and Responsibilities: · Customer Relationship Building: Establish and maintain strong customer relationships, acting as a trusted point of contact and ensuring customer satisfaction. Using CRM as primary tools for recording and planning customer interactions · Account Development: Identify and pursue opportunities to expand business with existing clients, upselling or cross-selling additional products or services. Generate and fulfil account plans as a roadmap to success with quantifiable road marks · Customer Needs Assessment: Understand customer needs, challenges, and goals, and provide solutions that align with our product offerings. · Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value and positioning to customers and how these are differentiated within the market. · Customer Success: Actively manage customer accounts, ensuring they receive appropriate support and assistance throughout their journey. Recycle old opportunities to increase top of sales funnel. · Customer Feedback: Gather and relay customer feedback to improve products and services and enhance the customer experience. · Sales Reporting: Maintain and update sales and customer success records, including key performance indicators and customer interactions. · Ensure Occupational Health and Safety compliance with health and safety laws and regulations · Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations. · Any other operation-related responsibilities may be added as company continues to grow. Qualifications and Requirements: · Strong communication skills (written and verbal) · Proactive communication approach · Previous experience with B2B sales, or engineering · Experience with CRM systems · Experience with scheduling, multi-tasking, or working with deadlines to prioritize tasks · Fluency with basic computer programs such as Microsoft Office · Ability to work autonomously · High Attention to detail · Ability to both work effectively in a team and independently · Experience with or a keen interest in electrical systems and or energy Soft skills： · High EQ o Can read between lines understand what is not said · Smart/clever o Can follow logic · Resourceful · Needs to have appetite to learn / hungry to learn Hard Skills： · Previous experience with Electrical Systems such as PLC, Controller, Transformers, SCADA, or HVAC (preferred) · Previous experience in a manufacturing environment · Knowledge or interest in Industrial automation, Energy Savings, Battery Storage, IoT, Solar, HVAC, Data Centers · Fast Learner · Able to make quick and deep connections · Ability to identify decision makers and key contacts · Ability to quickly connect with people and make relationships · Ability to think conceptually · Detail orientated and strong multi-tasking skills · Strong Listener

The Account Manager is responsible for building and maintaining strong customer relationships while identifying opportunities for upselling and cross-selling. They must assess customer needs, manage account success, and provide feedback to improve product offerings.

Candidates should have experience in B2B sales or engineering, specifically with CRM systems and a strong interest in electrical systems. Proficiency in Microsoft Office and the ability to work both independently and within a team are required.

• Bi-weekly payment through direct deposit • Free coffee, snacks, and beverages • Paid statutory holidays • Vacation benefit • Insurance benefit • Job-related training opportunities

• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• B2B Sales
• CRM Systems
• Customer Relationship Management
• Account Development
• Electrical Systems
• Microsoft Office
• Multi-tasking
• Communication Skills
• Needs Assessment
• Sales Reporting
• Industrial Automation
• Energy Management
• Conceptual Thinking
• Active Listening
• Decision Maker Identification
• Autonomous Work

• Sales
• Energy
• Engineering
• Manufacturing
• Customer Service & Support

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine