Healthcare Physician Outreach - Account Executive

Résumé du poste

The Account Executive establishes and maintains relationships with healthcare providers to educate them on active clinical trials and patient eligibility. They are responsible for building referral networks and coordinating outreach activities to ensure a smooth path from patient referral to enrollment.

Détails du poste

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow. The HCP Account Executive supports our clinical research sites by engaging healthcare providers and identifying patients eligible for clinical trials. This role is essential in building referral networks, educating providers about active studies, and ensuring a smooth path for patients from referral to enrollment. This role will be focused on provider education, collaboration, and patient access. Essential Job Duties HCP Outreach & Engagement Establish and maintain strong relationships with physicians, specialists, healthcare administrators, (collectively HCPs), in assigned market. Conduct regular outreach to educate HCPs and their staff about active clinical trials and patient eligibility criteria, ensuring they are kept informed, engaged, and supported Coordinate informational sessions, lunch-and-learns, one-on-one meetings, community events, conferences, public speaking, calls, check-ins, and collaborative activities to promote study awareness and maintain ongoing relationships. Serve as a trusted resource for providers seeking guidance on referring patients to appropriate studies. Address provider questions about study logistics, patient support services, and site capabilities. Tailor outreach strategies based on therapeutic area and provider specialty. Partnership & Data Management Support sites and patient liaisons in educating HCPs about available clinical studies and their benefits. Collaborate with site staff to ensure referred patients are appropriately triaged and followed up. Monitor referral activity and performance metrics and identify opportunities to improve provider engagement and referral volume. Maintain database of HCPs, event calendars, contacts, and a calendar of provider touchpoints and ensure consistent follow-up and relationship nurturing Work cross‑functionally with recruitment and clinical operations to align messaging, collateral, and educational campaigns. Administrative & Other Prepare regular reports summarizing performance against KPIs (HCP outreach volume, meetings scheduled, contracts signed, referrals received, impact on enrollment). Assist with training and mentoring colleagues as needed to ensure they are knowledgeable about role, referrals, and outputs. Assist in building workflows that improve provider engagement and recruitment efficiency. Ensure all activities, actions, and correspondence complies with HIPAA, GCP, and company policies. Facilitate meetings with internal stakeholders and external partners to communicate progress, nurture relationships, and address issues. Perform all other duties as assigned. Travel: Required for role, up to 75% of the time Minimum Qualifications: A Bachelor’s degree AND a minimum of 2 years experience in clinical research, healthcare outreach, or provider relations, OR an equivalent combination of education and experience, is required. Experience with community outreach, HCP/physician partnerships, and physician engagement in assigned market is required. Must have established partnerships and demonstrated experience building strong relationships with physicians, and a strong understanding of clinical trial protocols and referral workflows. Must have familiarity with diverse therapeutic areas such as Alzheimer’s, Parkinson’s, Type 2 Diabetes, Migraine, NASH, and/or others. Must possess a deep understanding of HCP marketing engagement strategies and have experience collaborating effectively with cross-functional teams on outreach activities. Experience in clinical research is highly preferred. Experience working with client relationship management system (CRM) is preferred. Bi-lingual (English / Spanish) proficiency is a plus. Required Skills Proficiency with computer applications such as Microsoft applications, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm); Strong organizational, time management, problem solving, and project management skills to meet firm deadlines. Well-developed written and verbal communication and presentation skills. Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities Must possess a high degree of professionalism, integrity, dependability, respect of others, self-motivation, and exemplify a strong work ethic. Well-developed interpersonal and listening skills and the ability to work well independently and collaboratively within a team environment, building trusted relationships with clients, within the community, and with all levels within the organization. Ability to work under minimal supervision, identify problems and implement solutions Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines Travel: Required for role, up to 75% of the time Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered. Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life. Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined. Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.

Ce que vous ferez

The Account Executive establishes and maintains relationships with healthcare providers to educate them on active clinical trials and patient eligibility. They are responsible for building referral networks and coordinating outreach activities to ensure a smooth path from patient referral to enrollment.

Exigences

Candidates must have a bachelor's degree and at least 2 years of experience in clinical research, healthcare outreach, or provider relations. Demonstrated experience in building physician partnerships and familiarity with diverse therapeutic areas are required.

Avantages

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short-term Disability Insurance • Long-term Disability Insurance • Health Savings Accounts • Supplemental Insurances • 401k Plan

Compétences indiquées

• Gestion du temps · Souhaitée
• Microsoft Office · Souhaitée
• Gestion de projet · Souhaitée
• Relationship Building · Souhaitée
• interpersonal communication · Souhaitée
• Cross-Functional Collaboration · Souhaitée
• CRM · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• HCP Outreach
• Physician Engagement
• Clinical Trial Protocols
• Referral Workflow Management
• CRM
• Patient Recruitment
• Public Speaking
• Project Management
• HIPAA Compliance
• GCP Compliance
• Interpersonal Communication
• Time Management
• Microsoft Office
• Electronic Health Records
• Relationship Building
• Cross-functional Collaboration

Domaines d’emploi

• Healthcare
• Sales
• Science & Research
• Marketing
• Management & Leadership