Business Analyst

About The Company McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About The Role The Business Analyst at McKesson plays a pivotal role within our AI Workflow Transformation Pods. This position involves working closely with business leaders, process owners, and transformation teams to identify, analyze, and redesign workflows that deliver high value to the organization. The primary focus is on understanding current state processes, uncovering pain points, and defining future state opportunities that leverage artificial intelligence, automation, Copilot, and workflow transformation initiatives. The Business Analyst acts as a bridge between business stakeholders and technical teams, ensuring that solutions are aligned with measurable business outcomes and enterprise priorities. This role requires a combination of analytical skills, process expertise, and strong stakeholder engagement to drive successful transformation projects that improve productivity, quality, and operational efficiency. Qualifications Applicants should possess a bachelor’s degree or equivalent professional experience. A minimum of five years of experience in business analysis, process improvement, consulting, or transformation is required. Proven experience facilitating workshops, gathering comprehensive business requirements, and conducting process mapping is essential. Candidates must demonstrate strong analytical skills, with the ability to interpret workflow performance metrics, identify inefficiencies, and recommend effective solutions. Excellent communication, presentation, and facilitation skills are necessary to engage with senior business stakeholders and leadership teams effectively. The ability to translate complex business challenges into structured requirements and actionable plans is critical for success in this role. Familiarity with process improvement frameworks such as Lean, Six Sigma, or Continuous Improvement is advantageous, along with experience working with tools like Visio, Miro, Power Platform, Jira, or Azure DevOps. Responsibilities Workflow Discovery & Analysis: Facilitate discovery sessions and process mapping workshops with business stakeholders. Document current workflows, pain points, decision points, handoffs, and dependencies. Analyze workflow performance metrics, including volumes, cycle times, and error rates, to assess business impact and identify improvement opportunities. Future State Design: Partner with business leaders to redesign workflows utilizing AI, Copilot, automation, and process improvements. Define future state operating models and streamline business processes by eliminating waste and reducing manual effort. Facilitate prioritization discussions using established scoring frameworks to align initiatives with strategic goals. Requirements & User Stories: Translate business needs into detailed requirements and user stories, defining clear acceptance criteria and expected business outcomes. Collaborate with product owners and solution teams to ensure comprehensive understanding and documentation throughout the transformation lifecycle. Stakeholder Engagement: Build and maintain strong relationships with business leaders, subject matter experts, and cross-functional teams. Drive alignment between business objectives and technological solutions. Present findings, recommendations, and business cases to leadership, acting as a trusted advisor throughout the transformation journey. Measurement & Value Realization: Establish baseline KPIs and success metrics. Support development of business cases and ROI estimates. Track transformation outcomes and business impact, partnering with analytics teams to measure results and user adoption. Benefits McKesson offers a competitive total rewards package, including base salary, annual bonuses, and long-term incentive opportunities. Our compensation is aligned with performance, experience, skills, and market conditions. Benefits include comprehensive health plans, retirement savings options, paid time off, and wellness programs. We also provide opportunities for professional growth and development, fostering a supportive environment where employees can thrive and advance their careers. Additionally, McKesson emphasizes work-life balance and flexible work arrangements, including a hybrid work model with in-office requirements two days per week. We are committed to supporting our employees' well-being and success through various programs and resources. Equal Opportunity McKesson is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. We are dedicated to creating an inclusive environment that values diversity and promotes fairness in all aspects of employment. If you require a reasonable accommodation during the application process, please contact us via email at the designated addresses for the United States or Canada. Resumes or CVs submitted to these email addresses will not be accepted. For more information about our policies, visit our Equal Employment Opportunity page.

The Business Analyst identifies and redesigns workflows to leverage AI, automation, and Copilot for improved operational efficiency. They act as a bridge between business stakeholders and technical teams to ensure solutions align with measurable business outcomes.

Candidates must have a bachelor's degree and at least five years of experience in business analysis, consulting, or transformation. Proficiency in process mapping, requirement gathering, and familiarity with Lean or Six Sigma frameworks is required.

• Base Salary • Annual Bonuses • Long-term Incentive Opportunities • Health Plans • Retirement Savings Options • Paid Time Off • Wellness Programs • Professional Growth and Development

• JiraSouhaitée
• Process MappingSouhaitée
• Analyse d’affairesSouhaitée
• Process ImprovementSouhaitée
• LeanSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Business Analysis
• Process Improvement
• Process Mapping
• Stakeholder Engagement
• Requirement Gathering
• Workshop Facilitation
• Workflow Analysis
• User Story Writing
• KPI Establishment
• ROI Estimation
• Lean
• Six Sigma
• Visio
• Miro
• Power Platform
• Jira

• Technology
• Healthcare
• Consulting
• Data & Analytics
• Management & Leadership

Formation minimale

Baccalauréat

Expérience minimale

5+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

2 jours par semaine

Niveau d’expérience

Associate