Contract Administrator – Group Contracts

Résumé du poste

The Contract Administrator is responsible for the accurate and timely generation of new group contracts and existing contract amendments. They also handle complex enrollment issues and collaborate with internal departments to ensure benefit accuracy.

Détails du poste

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth. OVERVIEW: Under the direction and supervision of the Team Manager, Group Contracts, the Contract Administrator is responsible for the accurate and timely generation of new group contracts and existing contract amendments. WHAT YOU WILL DO: Prepare new enrollment contracts and booklets for group sales utilizing internal contract development system according to submitted applications. Prepare and issue contract amendments and booklets for existing clients based on submitted revision applications. Maintain on-line contract and booklet files to ensure accurate and accessible records. Communicate with other departments regarding group benefits to ensure all parties are aware of any unique aspects of a group’s benefits. Verification of group benefit enrolments and changes processed by fellow coordinators. Handle, investigate, and resolve complex or problematic enrolment/benefit issues or inquiries. Identify and recommend process improvements to enhance efficiency and service through collaboration with internal staff and other departments. WHAT YOU WILL HAVE: Preferred related experience with a good general knowledge of insurance industry practices. Demonstrated commitment to excellent customer service. Strength in the area of flexibility, innovation and independence. Exceptional interpersonal skills. Demonstrated ability to work in a team. Demonstrated planning and organizational skills. Demonstrated analytical and problem-solving skills. Strong written and verbal communication skills. Demonstrated proficiency in Microsoft office products. This position will remain open until suitable candidates are selected. Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences. We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca A criminal record check satisfactory to Alberta Blue Cross will be required as a condition of employment, following a conditional offer.

Ce que vous ferez

The Contract Administrator is responsible for the accurate and timely generation of new group contracts and existing contract amendments. They also handle complex enrollment issues and collaborate with internal departments to ensure benefit accuracy.

Exigences

Candidates should have related experience and a good general knowledge of insurance industry practices. Strong communication, organizational, and Microsoft Office skills are required for this role.

Avantages

• Health coverage • Wellness promotion • Work-life balance

Compétences indiquées

• independence · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• written communication · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Planning · Souhaitée
• Microsoft Office · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Contract administration
• Insurance industry practices
• Customer service
• Flexibility
• Innovation
• Independence
• Interpersonal skills
• Teamwork
• Planning
• Organizational skills
• Analytical skills
• Problem-solving
• Written communication
• Verbal communication
• Microsoft Office
• Community Leadership
• Energetic
• Insurance Industry
• Organizational Skills
• Advocacy
• Customer Service
• Sales
• Interpersonal Communications
• Problem Solving
• Verbal Communication Skills
• Process Improvement

Domaines d’emploi

• Administrative
• Healthcare
• Customer Service & Support
• Finance & Accounting
• Contract Administrator
• Contracts Administrator
• Buyers
• Purchasing Agents, Except Wholesale, Retail, and Farm Products
• Buyers and Purchasing Agents