Administrative Support IV

Résumé du poste

The Administrative Support IV facilitates clerical tasks for the cardiac department, including managing patient referrals, booking appointments, and maintaining patient charts in Connect Care. They also act as a communication liaison between nursing staff, patients, and families to ensure a team-oriented clinical environment.

Détails du poste

Your Opportunity: The Cardiac Clinic and Diagnostics department is currently recruiting a permanent full-time Admin IV for the busy and fast-paced cardiology services department. Reporting to the Unit Manager, they will help complete clerical tasks associated with multiple clinics and cardiac diagnostic departments. The Admin IV plays an assisting role in helping to foster a team environment in the clinic by facilitating communication between nursing and other health disciplines, other hospital departments, patients, and families and in maintaining confidentiality of patient information. The admin IV will be tasked with the following: Supporting the team with management of patient referrals. Booking follow-up appointments and procedures in Connect Care. Checking in patients for appointments. Completing and sending referrals for various diagnostic tests. Chart management in Connect Care. Completion of reminder patient phone calls when needed. Sending and receiving departmental mail. The successful candidate must possess strong interpersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. The successful candidate must have a comprehensive understanding of patient and family-centered care and a demonstrated ability to enhance patient care experience. Additionally, the unit clerk will always maintain Alberta Health Services privacy standards. Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Cardiac Diagnostics Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 24-SEP-2026 Employee Class: Regular Full Time Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Some post-secondary education. Additional Required Qualifications: Medical Terminology Course and or Unit Clerk Course. Minimum 3 years working in an ambulatory setting in the last 5 years. Cardiac booking experience, minimum of 1 year in the last 3 years. Experience working within workques in Connect Care. Proficiency with the following IT systems: Connect Care and Netcare, Outlook, Excel, Internet Explorer. Must be able to sit for prolonged periods to time. Must be able to work at a computer, typing, and mousing for prolonged periods of time. Must be able to walk and stand for extended periods of time. Experience in ambulatory programs in Connect Care including referral coordinator, template build, schegistrar and Ambulatory Unit Clerk required. Ability to work with minimal supervision. Excellent interpersonal and communication skills. Excellent organizational, prioritizing and time management skills required. Proficient English language skills, both written and verbal. Preferred Qualifications: Experience working in ambulatory cardiac diagnostic clinic, booking MPI, CTA's, MUGA and Calcium score testing, Holter, Event Monitors and BP monitoring testing. Proficiency with IT Systems. Connect Care. Right Fax. Netcare. MUSE. Impax. APPROACH.

Ce que vous ferez

The Administrative Support IV facilitates clerical tasks for the cardiac department, including managing patient referrals, booking appointments, and maintaining patient charts in Connect Care. They also act as a communication liaison between nursing staff, patients, and families to ensure a team-oriented clinical environment.

Exigences

Candidates must have some post-secondary education, a Medical Terminology or Unit Clerk course, and at least 3 years of experience in an ambulatory setting. Proficiency in Connect Care and Netcare systems, along with cardiac booking experience, is required.

Compétences indiquées

• Gestion du temps · Souhaitée
• Soins cliniques · Souhaitée
• Résolution de problèmes · Souhaitée
• Administrative Support · Souhaitée
• interpersonal skills · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• Multi-Tasking · Souhaitée
• Saisie de données · Souhaitée
• scheduling · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Patient referrals
• Connect Care
• Netcare
• Medical terminology
• Unit clerk
• Data entry
• Communication
• Interpersonal skills
• Time management
• Problem solving
• Patient care
• Scheduling
• Chart management
• Multi-tasking
• Attention to detail

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support