Service & Install Technician

JOB SUMMARY Service & Install Technician’s responsibility is to diagnose, service, install and repair items like the items sold by your branch or department. Products that Allmar traditional supplies, installs and services normally include overhead doors and related products, operators, and dock equipment, toilet partitions, operable walls, accordion doors, wall protection, bumper guards, crash rails, corner guards, rolling shutters, man doors, frames and hardware etc.. All of which should be conducted within the guidelines of Allmar’s mission vision and values. JOB RESPONSIBILITIES But not limited to… Duties * Read and interpret shop drawings, blueprints, or work order specifications to determine layout and installation procedures, as applicable * Follows all safety requirements of Allmar or of the specific jobsite which ever is more stringent, completes all safety checks and paperwork as required. * Ensure all necessary parts, tools, materials are in service vehicle prior to departure from branch * Measure and mark guidelines to be used for repair, as applicable * Install, repair and service specialty products and/or interior prefabricated products such as doors, windows, using hand and power tools * Diagnose and repair products with little or no supervision * Completes all paperwork and documentation required while on jobsite * Test, repair and service exterior prefabricated products and overhead door products using hand and power tools * Create value added sales to the customer by recommending additional products or services * Follows direction and instruction from supervisor * Communicates frequently with service coordinator regarding completed or continuous projects * Respond to customer requests in a timely manner, maintains positive rapport with customers * Represents the company in a professional manner * Follows all safety policies on and off site * May be required to work outside of Branch’s city which will require some overnight stays * May be required to work overtime or on-call hours * May perform other tasks as required PHYSICAL DEMANDS AND WORK ENVIRONMENT * Fast-paced environment * Outdoors * Works at varying heights * Works at varying outdoor temperatures * Physically demanding, ability to handle heavy objects, up to 100 lbs. * Lifting, carrying material to top of openings * Work on scissor lifts, extension ladders * Climbing, balancing, walking, stooping, and handling a variety of materials KNOWLEDGE, SKILLS, AND ABILITIES * Excellent communication skills, both written and oral * Strong organizational skills * Ability to work independently as well in a team environment * Ability to read and interpret shop drawings, work orders, blueprints, and measuring utensils * Strong attention to detail and accuracy * Ability to work to exacting standards * Flexible and self-motivated * Ability to drive vehicles and hold valid driver’s license EDUCATION AND EXPERIENCE REQUIRED * Installation experience an asset * Minimum 1-5 years’ experience in service and installation preferred * Product knowledge and experience an asset * A strong background in the door, hardware, and building industry This is a replacement position

Diagnose, install, and repair specialty products including overhead doors, dock equipment, and interior prefabricated products. Maintain professional customer relationships and ensure all safety protocols and documentation are completed on-site.

Requires 1-5 years of experience in service and installation, preferably within the door and hardware industry. Must possess a valid driver's license and the physical ability to lift up to 100 lbs.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Blueprint Reading
• Installation
• Equipment Repair
• Hand Tools
• Power Tools
• Customer Service
• Technical Diagnosis
• Safety Compliance
• Organizational Skills
• Communication Skills
• Measuring
• Independent Work

• Trades
• Construction
• Manufacturing
• Customer Service & Support

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine