We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers
Sur place · Montréal
The role involves providing technical support and customer service by actively listening to member issues and proposing effective solutions. You will also be responsible for maintaining accurate customer records and documenting call details for auditing and reporting purposes.
Télétravail · Canada
The agent will record detailed call information for auditing and reporting while maintaining accurate customer records. They will also assist customers in resolving product issues and identify opportunities to introduce new or enhanced services.
Télétravail · Canada
The role involves selling new or enhanced insurance services to customers and managing detailed call records for auditing purposes. The representative is responsible for providing value-added recommendations and maintaining accurate customer records.
Sur place · Montréal
The role involves helping customers resolve product issues and performing soft recoveries on overdue accounts. Responsibilities include documenting call information, updating customer records, and providing value-added guidance to enhance the customer experience.
Télétravail · Canada
Handle customer inquiries via phone, email, and chat to resolve technical issues and concerns. Maintain accurate customer records and identify opportunities to recommend enhanced services to improve the customer experience.
Sur place
SOLUTION ARCHITECT Location: Remote Employment Type: Full Time ABOUT US At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better t…
Télétravail · ["Canada"]
Lieu : Travail de la maison – Canada seulement Type d’emploi : Temps plein, 15,25 $ + CAD/h Commission de vente bihebdomadaire jusqu’à 700 $! (Basé sur le # de ventes réalisées) Cette offre d’emploi concerne un poste vacant existant Soutien : Ventes Langue : Anglais Location: Work from Home – Canada only Employment Type: Full-time, $15.25+ CAD/hr Bi-Weekly Sales Commission up to $700! (Based on # of sales made) This job opening is for an existing vacancy Supporting: Sales Language: English À propos de nous Nous sommes le plus grand fournisseur de CX appartenant à des minorités, offrant des…
Sur place
Architecte d'affaires principal (PGI – Finance et comptabilité) Lieu : Canada (Télétravail) Type d’emploi : Temps plein Salaire: 100,000-$111,700 $ CAD Senior Business Architect (ERP – Finance & Accounting) Location: Canada (Remote) Employment Type: Full Time Salary: 100,000-$111,700 $ CAD À PROPOS DE NOUS Chez Alorica, nous n'avons qu'un seul objectif : améliorer des vies, une interaction à la fois. Nous sommes un chef de file mondial du service et de l'expérience client, au service des plus grandes marques mondiales avec des dizaines de milliers d'employés répartis dans des centaines de s…