Transitions Caseworker

**Job Type:** Full-Time (8:30-4:30pm, Tues to Sat) **Pay:** $24.95 per hour **About the Role** As a Transitions Caseworker, you will play a key front-line role in supporting clients as they navigate pathways out of homelessness and into housing stability. Using a Housing First and Recovery-Oriented approach, you will work alongside individuals to identify barriers and build on personal strengths to promote long-term, sustainable recovery and independent living. Working as part of our Housing Transitions Team, you’ll support clients through all stages of the housing process—from intake and move-in to long-term case planning and community integration. Some of your responsibilities would include: - Proactively engaging with clients to understand their current needs, barriers, and strengths Supporting clients through personalized case management, goal-setting, and progress tracking - Assist with securing housing—scheduling viewings, lease signings, move-ins, and more - Help clients overcome practical barriers such as ID, bank accounts, rent payment, and furniture - Provide one-on-one support for life skills, recovery planning, and goal development - Collaborate with housing partners and community resources to support client success - Provide transportation to appointments, meetings, and housing-related activities using an agency vehicle - Ensure accurate documentation including case notes, stats, and housing-related forms - Conduct regular check-ins and maintain professional rapport with clients - Support transitional housing clients with move-ins, inspections, room cleaning, and guest management - Actively participate in team meetings, program evaluations, and community engagement - Follow all agency policies, regulatory standards (MSDS, OH&S, WHMIS), and Accreditation requirements - Be a positive ambassador for Alpha House and its values **About You** We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following: - A minimum two-year diploma in a social science discipline, or currently enrolled - Housing case work experience, ideally with vulnerable populations - 1+ year of experience in addictions or mental health support - Solid knowledge of Calgary’s housing, shelter, and social services systems - Class 5 (Non GDL) driver license, clear five year driver's abstract, and three years of driving experience - Skills in harm reduction, trauma-informed care, crisis management, and recovery-oriented systems of care - Strong written and verbal communication and interpersonal skills - Ability to work both independently and collaboratively in a fast-paced environment - High ethical standards and respect for client confidentiality and dignity - Comfort with documentation, MS Office, and case management software - Physically able to assist clients from prone/sitting positions and lift items up to 35 lbs - Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position - Able to complete Privacy Training & “It’s your Move” training, or equivalent Patient Lift training **About Alpha House:** Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. **Benefits of working at Alpha House** - Meaningful work supporting vulnerable populations - Medical Benefits after six months of continuous work - Personal Development and training opportunities If this role sounds like something you are interested in, we urge you to apply!

• Medical benefits after 6 months • Personal development and training opportunities