Outreach Hiring Fair - Alpha House Society

Résumé du poste

The role involves providing 24/7 outreach, transportation, and crisis support to street-involved individuals struggling with addiction and mental health. Responsibilities include responding to calls, performing administrative tasks, and maintaining professional relationships with community partners.

Détails du poste

Come join us for our next Outreach Hiring Fair! Date: Thursday, September 17th, 2026 from 4pm to 7pm Location: Main Building - 203 15 Ave SE, Calgary AB, T2G 1G4 Have you studied social work, psychology, sociology, or a relevant human services field? Have a Class 5 Non-GDL Alberta License? Do you enjoy helping others and giving back to your community? This is your opportunity to be a part of social change! Alpha House’s Outreach Program is a leader in street level response to homelessness, addiction, and mental health. We work closely with first responders, Calgary Police Services, other non-profits, and The City of Calgary to provide essential care to vulnerable Calgarians and advocate for an end to homelessness. We are currently hiring for open positions in our various Outreach programs to support those affected by substance use. Learn more about our team to see if this is the right fit for you. How to apply: In person, with a copy of your resume, proof of education, and Class 5 Alberta Non-GDL Driver's license. All our positions require a valid Vulnerable Sector Search, a two year diploma or degree in a social services related field, and a clear 5-year Alberta Drivers Abstract to be completed prior to employment. Please note, we are not able to meet with individuals who attend early or arrive late, interviews are conducted between 4pm-6:30pm. Please also note that due to logistical constraints, we kindly request that you come by yourself, as we do not have accommodations for additional guests. Pay: $24.95 per hour + benefits Hours: 2190 hours annually (7am to 7pm OR 7pm to 7am, 3 days on, 3 days off) About the Role: The Help Team is a 24/7 high intensity Outreach Service that offers transportation and crisis support for street-involved individuals with addiction issues. The HELP team responds to calls from the public, businesses, emergency services (EMS, CPS) and other agencies for situations involving individual(s) on the street in need of non-emergency assistance. The goal of the program is to provide a service that reaches individuals struggling with substance use at the street level, to improve the conditions under which people are living and to address their immediate safety. Your responsibilities would include: * Acting professionally, empathetically, and respectfully with clients, treating them with dignity. * Respond to and triage calls from the public, businesses, and stakeholders; provide transportation and assist individuals in and out of the van. * Provide immediate response to distress or crisis situations. * Stay aware of community and social services; refer and advocate for individuals as needed. * Drive an agency van in all weather conditions and conduct sweeps of areas frequented by unhoused individuals. * Perform administrative tasks, including preparing reports, case notes, and daily stats. * Maintain excellent relationships with community partners, businesses, and stakeholders. * Demonstrate knowledge of all policies and procedures and reference them as necessary. * Ensure compliance with all regulatory standards, including maintaining confidentiality at all times. About You: * 2-year Diploma or Degree in Social Sciences, Social Work, Health Sciences, or related field from a publicly funded post-secondary institution (in-progress considered). * Class 5 Non-GDL AB Driver’s License (Required) and willing to get a Class 4 drivers license within 60 days from starting (reimbursed by us!) * One year of experience engaging with vulnerable individuals in an Outreach setting (Ideal but not required) * Comfortable driving a van in all weather conditions with strong street navigation skills. * Understanding of addictions, including withdrawal management, harm reduction, stages of change, trauma-informed care, crisis management and counseling, and mental health impacts. * Tolerant, non-judgmental, compassionate, and empathetic towards the homeless and those with addictions or mental health issues. * Proven crisis management, problem-solving, rapport-building, and advocacy skills. * Strong interpersonal and communication skills, showing respect, dignity, and discretion while maintaining client confidentiality. * Team player with strong oral and written English communication skills. * Diplomacy skills, including conflict resolution, de-escalation, and people management. * Ethically responsible practices with staff and clients, understanding and appreciating the Protection of Persons in Care Act. About Alpha House: Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. Benefits of working at Alpha House * Meaningful work supporting vulnerable populations * Medical and Dental Benefits after six months of full-time work * Personal Development and training opportunities If this role sounds like something you are interested, we urge you to come to the hiring fair and meet the team. Please ensure you bring a copy of your documents.

Ce que vous ferez

The role involves providing 24/7 outreach, transportation, and crisis support to street-involved individuals struggling with addiction and mental health. Responsibilities include responding to calls, performing administrative tasks, and maintaining professional relationships with community partners.

Exigences

Candidates must possess a 2-year diploma or degree in a social services related field and a valid Class 5 Non-GDL Alberta driver's license. A clear 5-year Alberta driver's abstract and a valid vulnerable sector search are required prior to employment.

Avantages

• Medical benefits • Dental benefits • Personal development opportunities • Training opportunities

Compétences indiquées

• Mental Health Support · Souhaitée
• case management · Souhaitée
• crisis management · Souhaitée
• interpersonal communication · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Crisis management
• Addiction support
• Harm reduction
• Trauma-informed care
• Counseling
• Mental health support
• Conflict resolution
• De-escalation
• Case management
• Report writing
• Driving
• Street navigation
• Interpersonal communication
• Advocacy
• Rapport building
• Professionalism
• Report Writing
• Empathy
• Rapport Building
• Client Confidentiality
• Trauma Informed Approaches
• De-escalation Techniques
• People Management
• Diplomacy
• Ethical Standards And Conduct
• Administrative Functions
• Valid Driver's License
• Compassion
• Emergency Medical Services
• Mental Health
• Management
• Medical Records
• Social Work
• Communication
• Confidentiality
• Conflict Resolution
• Crisis Management
• Leadership
• Health Sciences
• Psychology
• Human Services
• Problem Solving
• Social Change
• Social Sciences
• Sociology
• Triage
• Written English

Domaines d’emploi

• Social Services
• Healthcare
• Transportation
• Security & Safety
• Outreach Worker
• Social / Human Services Assistant
• Social Work Associate Professionals
• Social and Human Service Assistants