VIE - IS&T Operations and Training (m/f)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Type of contract: Volontariat International en Entreprise (VIE). Before applying, please make sure you meet the VIE eligibility requirements. To learn more about the VIE program and the eligibility requirements, please, click here [https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program] Could you be the VIE – IS&T Operations and Training we’re looking for? Your future role You’ll specifically take care of managing small projects such as iPad/mobile management, PC management, and printer replacement, but also assist in the discovery of tools and networks for various sites. We’ll look to you for: * Supporting the Operations team in the execution of project work packages, activities, documentation, quality assurance, reporting, and process improvements * Planning and managing training and communications across the Americas * Applying templates and records to document project activities following defined standards * Managing small projects, including device and infrastructure management * Collaborating with end users and the Operations team to identify and resolve concerns * Working under the direction of the Country Operations Manager All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: * Bachelor’s Degree in Computer Science, Business, or Engineering, supported by experience in IT infrastructure, or equivalent education and experience * Proven experience in end-user support * Fluent in English and French * Strong organizational and communication skills * Ability to work collaboratively in a fast-paced, multicultural environment * Familiarity with IT operations and infrastructure management * Problem-solving mindset with a focus on continuous improvement Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: * Work with new security standards for rail signalling * Collaborate with transverse teams and helpful colleagues * Contribute to innovative projects Bilingualism Proficiency in French and English is required. Knowledge of a third language is considered an asset when working with our international partners, suppliers, colleagues, and customers. In Quebec, French remains the primary working language of our company. You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Manage small IT projects involving device and infrastructure management, such as iPads, PCs, and printers. Support the Operations team with project execution, documentation, and training coordination across the Americas.

Requires a Bachelor's degree in Computer Science, Business, or Engineering with experience in end-user support. Candidates must be fluent in both English and French and possess strong organizational skills.

• Résolution de problèmesSouhaitée
• Assurance qualitéSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• IT Infrastructure Management
• End-User Support
• Project Management
• English Fluency
• French Fluency
• Organizational Skills
• Communication Skills
• Problem-Solving
• Documentation
• Quality Assurance
• Reporting
• Process Improvement

• Technology
• Transportation
• Engineering
• Customer Service & Support
• Management & Leadership

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine