Director, Software Architecture – Loyalty Platforms

Location: Toronto Downtown (Hybrid – 3 days onsite, 2 days remote) Salary: $160,000 - 165,000, yearly bonus, comprehensive benefits and more About the Opportunity Our client is seeking an experienced Director, Architecture to lead the strategy, governance, and evolution of a large-scale, cloud-native loyalty platform supporting millions of customer interactions across retail, banking, travel, and digital engagement channels. Reporting to the Head of Architecture, you'll lead a team of Solution Architects and work closely with business and technology leaders to drive architecture strategy, modernize the Salesforce ecosystem, enable scalable digital experiences, and guide the organization's long-term technology roadmap. This is a highly visible leadership role with significant influence over enterprise architecture, platform modernization, and business growth. What's In It for You Lead architecture for one of Canada's largest and most sophisticated loyalty platforms. Architect core loyalty platform capabilities, including points management, offers and personalization, partner integrations, and real-time data processing to support customer engagement, analytics, and business insights. Manage and mentor a team of experienced Solution Architects. Drive enterprise-wide architecture strategy across cloud, APIs, digital marketing, and customer engagement. Partner directly with senior business and technology leaders to shape the future technology roadmap. Work with modern technologies including Azure, Salesforce Marketing Cloud, Snowflake, Boomi, and cloud-native microservices. Your Responsibilities Define and execute the architecture strategy and roadmap for the enterprise loyalty platform. Lead and mentor a team of Solution Architects while providing technical leadership and architectural governance. Drive scalable, secure cloud-native architecture with a focus on Azure, microservices, APIs, and enterprise integration. Lead architecture initiatives supporting loyalty capabilities, customer journeys, campaigns, partner integrations, and digital engagement. Guide the evolution of the Salesforce Marketing Cloud ecosystem and related marketing technologies. Partner with Engineering, Product, DevOps, Security, and business stakeholders to ensure successful solution delivery. Drive platform modernization, cost optimization, security, and architecture best practices across a multi-cloud environment. Skills and Qualifications 12+ years of experience in Enterprise, Solution, or Cloud Architecture, including leadership responsibilities. Proven experience architecting enterprise loyalty or customer rewards platforms. Strong background in Microsoft Azure, cloud-native architecture, microservices, and API-first design. Experience with Salesforce Marketing Cloud or similar customer engagement platforms Strong understanding of customer journeys, campaign management, personalization, and digital marketing technologies. Experience leading architecture teams, governance, and enterprise technology roadmaps. Knowledge of platforms like Salesforce Loyalty Management, Snowflake, Braze, Twilio, Boomi, similar Familiarity with Martech (CDP, email/campaign tools, personalization engines) is preferred. Experience with Snowflake, Boomi/MuleSoft, AWS, GCP, and event-driven architectures is considered an asset. Experience within Banking, Credit Cards, Retail, Loyalty, or Travel industries is highly preferred.

Lead the strategy, governance, and evolution of a large-scale cloud-native loyalty platform while managing a team of Solution Architects. Partner with senior leadership to drive the technology roadmap, platform modernization, and the evolution of the Salesforce ecosystem.

Requires over 12 years of experience in Enterprise or Cloud Architecture with a proven track record in loyalty or rewards platforms. Expertise in Microsoft Azure, microservices, and customer engagement platforms like Salesforce Marketing Cloud is essential.

• Yearly Bonus • Comprehensive Benefits

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Enterprise Architecture
• Cloud-Native Architecture
• Microsoft Azure
• Salesforce Marketing Cloud
• Microservices
• API-First Design
• Loyalty Platform Architecture
• Technical Leadership
• Architectural Governance
• Digital Marketing Technology
• Snowflake
• Boomi
• Event-Driven Architecture
• Customer Journey Mapping
• Platform Modernization
• Stakeholder Management

• Software
• Technology
• Management & Leadership
• Data & Analytics
• Retail

Expérience minimale

10+ ans

Postuler avant le

27 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

3 jours par semaine

Niveau d’expérience

Director

Mode de candidature

La candidature directe est offerte