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Insurance Customer Service and Sales Representative

Offre en anglais

The representative is responsible for managing client relationships and selling Home, Auto, and Life insurance policies. They will handle incoming calls, educate customers on insurance options, and process contract updates and cancellations.

  • Sur place
  • Kitchener, ON
  • Publié 21 juill. 2026
  • 1 poste

Résumé du poste

Benefits: * Training & development * Bonus based on performance * Opportunity for advancement *****Are you Looking for a Career Change or a Fresh Start?**** Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for Angie DeGroot Desjardins Insurance Agency may be the career for you! We’re looking for a motivated, sales and service-oriented Insurance Licensed individual who has a passion for the insurance industry. Our goal is to build up strong relationships and increase our professional reputation. Looking for a full-time Career that provides meaningful work and competitive compensation? Consider a position in our office. Compensation: * Salary plus Commission and Bonus (P&C + LIFE - % of premium sold) * 40,000+ Base ( negotiable depending on experience) plus Bonus and Commission- Earning Potential has no Cap * Annual Bonus (subject to office qualification, etc.) * Monthly and or quarterly team and Personal Production promotions and bonus * 3 weeks vacation after 1 year * Health and Dental Benefits Available * RRSP match program available * Potential for total compensation over 6 figures Responsibilities * Establishes personalized telephone contact with the client. Creates a climate of trust conducive to the sales and service of a Home, Auto and or Life insurance policy. Educates and advises our clients on our products, while adhering to the company's underwriting policies. * Greet and answer incoming calls from clients and offer 5* customer Service * Passionate, Friendly and Bubbly Positive Personality * Seizes all sales opportunities, solicitation and product offers. * Work with the agent to establish and meet marketing goals. * Use a customer-focused, needs-based review process to educate customers about insurance options. * Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention. * Establish customer relationships and follow up with customers, as needed. * Use a customer-focused, needs-based review process to educate customers about insurance options. Requirements: * Good Personal Credit Score ( necessary for the Government Insurance Licensing Sponsorship) * Insurance Sales and Customer Service experience and Licensed in Personal Lines Insurance either OTL or RIBO * Excellent interpersonal skills * Excellent communication skills - written, verbal and listening * Proactive in problem solving * Dedicated to customer service * Ability to multi-task * Ability to make presentations to potential customers * Professionalism and attention to detail. * Ability to multitask. * Strong communication and verbal skills. * Ability to work in a fast paced environment. * Active and responsible team member. * Ability to take orders. * Strong organizational and prioritization abilities. * Ability to communicate with co-workers and Agent. * Property & Casualty license (OTL or RIBO license) prior to start. * LLQP to be obtained within 3 months of start in order to service existing customers (all licensing fees to be paid by Agent on successful completion

Ce que vous ferez

The representative is responsible for managing client relationships and selling Home, Auto, and Life insurance policies. They will handle incoming calls, educate customers on insurance options, and process contract updates and cancellations.

Exigences

Candidates must hold a Property & Casualty license (OTL or RIBO) and be able to obtain an LLQP license within three months. A good personal credit score and previous experience in insurance sales and customer service are required.

Avantages

• Performance bonus • Opportunity for advancement • Salary plus commission • Annual bonus • Production promotions • 3 weeks vacation after 1 year • Health and dental benefits • RRSP match program

Compétences indiquées

  • Service à la clientèleSouhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Insurance Sales
  • Customer Service
  • Interpersonal Skills
  • Communication Skills
  • Problem Solving
  • Multi-tasking
  • Presentation Skills
  • Attention To Detail
  • Organizational Skills
  • Prioritization
  • Underwriting Knowledge
  • Client Relationship Management
  • Insurance Industry
  • Professionalism
  • Property And Casualty Insurance License
  • Positivity
  • Personal Lines Insurance
  • Underwriting
  • Communication
  • Sales
  • Marketing
  • Interpersonal Communications
  • Multitasking
  • Presentations
  • Advising
  • Detail Oriented

Domaines d’emploi

  • Sales
  • Customer Service & Support
  • Finance & Accounting
  • Insurance Sales and Customer Service Representative
  • Insurance Sales Agent (General)
  • Insurance Representatives
  • Insurance Sales Agents

Renseignements supplémentaires

Formation minimale
Diplôme professionnel
Expérience minimale
2+ ans
Langue de l’offre
anglais
Heures de travail
40 heures par semaine