Digital Cloud Solution Architect

Job#: 3045750 Job Description: Digital Cloud Solution Architect REMOTE in Canada $54-$61 AI Business Solutions We are seeking a Digital Cloud Solution Architect to join our client's global sales team - one that is deeply connected to our partners and driven by customer success. By uniting various operational, technology, and strategic teams in our organization, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how this opportunity can be the next step in your career. Together, we are shaping the future of business. We are looking for a Digital Cloud Solution Architect (DCSA), specializing in AI solutions, who is passionate about driving our customers’ AI transformation journey with embedded security and AI governance. This role will help drive Frontier Transformation by helping customers identify, prioritize, and realize AI and agentic use cases through consultative engagement, technical leadership, and cross-functional orchestration. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by working through our partners and Cloud Accelerate Factory for Agents to create business value and ROI for our end customers. This role drives meaningful Copilot adoption by helping customers evolve from basic usage to advanced, high-impact power user behaviors that unlock measurable business value. Drive Copilot Consumption Outcomes (PRU): Be accountable and responsible for driving customer healthy adoption of our products measured through PRU (Premium Regular Usage), through disciplined execution and customer success planning, leveraging own deep technical skills, adoption and change management, and orchestration of other resources. Provide Technical Guidance on Copilot & Agents: Serve as the technical advisor for our AI products, helping customers and partners design, deploy, and operationalize AI solutions aligned to business outcomes and usage goals. Remove Technical and Operational Blockers: Lead technical unblocking engagements across identity, security, compliance, governance, data access, licensing, and platform readiness to accelerate customer time-to-value and consumption growth. Enable Secure and Governed AI Adoption: Advise customers on foundational AI readiness, including data security, oversharing controls, compliance, governance, and responsible AI practices required to successfully deploy our AI products at scale. Scale Through Partners and Microsoft Delivery Engines: Orchestrate partner-led execution and leverage Cloud Accelerate Factory (CAF) for Agents and other delivery resources to accelerate deployment, activation, and ongoing consumption at scale. Drive Value Realization and Executive Engagement: In collaboration with various teams, engage business and technical decision makers to connect AI usage to measurable business outcomes, communicate progress against success metrics, and align stakeholders on adoption and expansion strategies. MSX milestone management: Own the progression of committed Usage Intent and Usage Consumption milestones to completion across assigned top accounts Champion Continuous Improvement and Ecosystem Feedback: Act as the voice of the customer and partner ecosystem by sharing consumption insights, adoption patterns, blockers, and success stories to influence product improvements, field strategy, and execution excellence. Identify and Accelerate Expansion Opportunities: Analyze usage, adoption, and business outcome signals to uncover upsell and Net New Sales Pipeline opportunities. Partner with account teams, specialists, and partners to position additional copilot, Cowork, and agentic ai solutions, driving customer value realization, renewal strength, and consumption-led growth. Additional information on responsibilities as DCSA: Be the focal point of contact between us and the customer/partner in driving our product; drive end-user adoption of our products Advisory on Adoption and Change Management Plan (identify exec sponsorship, end-user targeting, content and activities) Demonstrate product insights to showcase trends and business impact Passion for new innovative technology and drive customer transformation Passion to work with different cultures and customers Ability to communicate with a variety of different audiences, especially CxOs and strong presentation skills Demonstrate an effective balance between business with excellent adoption and change management skills and technical acumen on our products Ability to lead and motivate technical communities Ability to effectively recognize and adapt to change in constant learning mode. Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7-9 years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Bilingual in English and Spanish: Fluent both written and verbal, required to effectively communicate across global teams and produce high-quality documentation 2+ years of experience in an enterprise customer-facing role with strong internal and external stakeholder management and communication skills. 2+ years of experience delivering customer technical projects. 2+ years of experience with Microsoft 365 and Cloud platforms. Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including the Copilot Control System, adoption and change management, and Copilot Analytics. Deep technical expertise with Microsoft security and compliance, including Microsoft Entra (Conditional Access, identity governance), Microsoft Purview (sensitivity labels, DLP, DSPM for AI), SharePoint Advanced Management Experience building and governing AI agents with Microsoft Copilot Studio, applying a register, govern, and protect model. Technical certification at minimum 2 of the below. MS-102: Microsoft 365 Administrator – Expert (3) SC-401: Information Security Administrator (Microsoft Purview) Associate (2) – this is prerequisite for MS-102 AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals - Fundamentals (1) AB-100: Agentic AI Business Solutions Architect - Expert (3) AB-730: AI Business Professional - Associate (2) EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

The role focuses on driving AI transformation and Copilot adoption for customers through technical leadership and strategic advisory. It involves removing technical blockers, ensuring secure AI governance, and orchestrating partner-led execution to achieve measurable business value.

Requires a bachelor's degree and 7-9 years of experience in cloud/IT consulting, with specific expertise in Microsoft 365 and AI deployment. Candidates must be bilingual in English and Spanish and hold at least two relevant Microsoft technical certifications.

• On-demand training program • Certification prep • Technical and leadership courses • Certification discounts

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• AI Solution Architecture
• Microsoft 365 Copilot
• Microsoft Copilot Studio
• Microsoft Purview
• Microsoft Entra
• Cloud Infrastructure
• Change Management
• AI Governance
• Stakeholder Management
• Technical Consulting
• Spanish Fluency
• English Fluency
• Enterprise Deployment
• Data Security
• Strategic Advisory
• Value Realization

• Technology
• Consulting
• Software
• Engineering
• Data & Analytics

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

10 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level