Vice President Operations

Résumé du poste

Lead and optimize day-to-day operations across logistics, warehousing, and distribution to ensure efficiency and exceptional customer service. Develop strategic growth initiatives, manage operational budgets, and mentor leadership teams to foster a high-performance culture.

Détails du poste

About the Company Our client is a growing and established organization within the logistics and distribution sector, seeking an experienced and hands-on Vice President, Operations to lead and optimize its day-to-day operations. About the Role This is a highly visible leadership position responsible for overseeing operational performance, developing and implementing strategies for growth and efficiency, and ensuring the organization consistently delivers exceptional service to its customers. Responsibilities Operational Leadership Provide strategic and hands-on leadership across all operational functions. Oversee day-to-day operations, ensuring efficiency, productivity, quality, and customer service objectives are achieved. Establish operational priorities, processes, and performance standards aligned with company objectives. Identify opportunities to improve workflows, reduce costs, and increase operational efficiency. Develop and monitor operational KPIs, dashboards, and performance metrics. Logistics & Distribution Oversee transportation, warehousing, distribution, inventory, and related operational activities. Ensure the effective movement and delivery of products while maintaining service levels and controlling costs. Optimize staffing, equipment, facilities, and other operational resources. Partner with internal teams and external vendors to improve supply chain performance. Identify and resolve operational bottlenecks and service issues. Leadership & Team Development Lead, mentor, and develop operational managers and supervisors. Build a high-performance culture focused on accountability, continuous improvement, and customer service. Establish clear goals and performance expectations for operational teams. Identify talent needs and support recruitment, onboarding, training, and succession planning. Foster strong communication and collaboration across departments. Financial & Business Management Develop and manage operational budgets while maintaining appropriate cost controls. Analyze operational expenses and identify opportunities for cost savings and increased profitability. Work closely with senior leadership on forecasting, strategic planning, and business growth initiatives. Evaluate operational investments, technology, equipment, and infrastructure requirements. Ensure operational decisions support overall company profitability and growth. Process Improvement & Strategy Develop and implement initiatives focused on continuous improvement and operational scalability. Review existing processes and implement best practices across the organization. Utilize data and analytics to identify trends, improve decision-making, and increase productivity. Lead change-management initiatives associated with organizational growth and process improvements. Stay current with industry trends and identify opportunities to maintain a competitive advantage. Customer & Stakeholder Management Maintain strong relationships with key customers and business partners. Ensure operational teams consistently meet or exceed customer expectations. Resolve escalated service and operational issues in a timely and professional manner. Collaborate with Sales, Finance, HR, and other departments to ensure alignment between commercial and operational objectives. Qualifications 10+ years of progressive experience in operations, logistics, distribution, transportation, warehousing, or supply chain. 5+ years in a senior operations leadership role such as VP Operations, Director of Operations, General Manager, Senior Operations Manager, or equivalent. Proven experience leading multi-functional operational teams. Demonstrated success improving operational efficiency, productivity, and profitability. Strong financial and business acumen, including budgeting and KPI management. Experience developing and implementing operational strategies and process improvements. Excellent leadership, communication, negotiation, and problem-solving skills. Strong analytical and decision-making capabilities.

Ce que vous ferez

Lead and optimize day-to-day operations across logistics, warehousing, and distribution to ensure efficiency and exceptional customer service. Develop strategic growth initiatives, manage operational budgets, and mentor leadership teams to foster a high-performance culture.

Exigences

Requires over 10 years of experience in operations or supply chain, with at least 5 years in a senior leadership role. Candidates must demonstrate success in improving operational profitability and possess strong analytical and financial management skills.

Compétences indiquées

• Change Management · Souhaitée
• Budgeting · Souhaitée
• Cost Control · Souhaitée
• Gestion des stocks · Souhaitée
• Process Improvement · Souhaitée
• Stakeholder Management · Souhaitée
• KPI Management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Operational Leadership
• Logistics Management
• Distribution
• Supply Chain Optimization
• KPI Management
• Budgeting
• Strategic Planning
• Process Improvement
• Change Management
• Team Development
• Inventory Management
• Warehousing
• Financial Acumen
• Stakeholder Management
• Performance Metrics
• Cost Control

Domaines d’emploi

• Logistics
• Management & Leadership
• Transportation
• Manufacturing