Scrum Master/Delivery Manager

Title: Delivery Manager Location: Toronto, ON (4 days Hybrid) Duration: Long Term Initiative & Roadmap Delivery Facilitate high complexity or multiple medium complexity initiatives from initiation through release, provide oversight to ensure alignment with Agile Project Management practices including, but not limited to project kick-off, sprint, release and deployment planning Accountable alongside the team for the achievement of release objectives and results that meet LOB stakeholders’ needs and expectations Remove impediments to delivery success through the proactive management of external dependencies, facilitation of team problem-solving, enabling delivery teams to develop new approaches to ongoing challenges Manage risk governance processes, operational planning, vendor management, escalate issues through business and/or IT channels where necessary Act as the liaison between Ventures and the larger RBC Enterprise on delivery and integration as needed [Management, schedule tracking and coordination of all completion of Governance artifacts required for Architecture Governance & Public Cloud IT Risk Scorecard] Lead without authority, work in an environment of ambiguity and apply flexible/adaptable approaches to solving problems Communication and Reporting Communicate cross functionally, ensuring transparency of progress and outcomes, report team progress and accomplishments up and across the organization Ensures proper communication to key stakeholders, including affected lines of business, senior management, and other global technology and infrastructure partners Drive stakeholder meetings to ensure transparency and accountability across the organization & facilitate cross functional communication by documented status updates, sprint/product demos and team retrospectives Continuous Improvement – Coaching Champion continuous improvement mindset and culture, seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics to reinforce expected behaviors (DORA metrics, Say/Do ratio, unit test coverage, etc.) Facilitate and run team retros and project retrospectives Provide proactive coaching to individuals on the business and technology teams to help mature the agile delivery practice What do you need to succeed? Must Have's: 8 years of experience as a Scrum Master/Delivery Manager – where agile and project management principles, practices and theory were diligently applied Minimum of 5 years of experience in working within software development and/or project management and/or business (system) analysis Ability to adapt quickly to changing priorities and influence others without authority Outcomes-focused mindset Excellent communication skills – both verbal and written, including presentation and facilitation skills Skillful in Project Management and team collaboration tools, JIRA, Confluence, Figma Undergraduate degree or equivalent experience Certified Advanced Scrum Master/PMP Certification or equivalent What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Choice of computer: Windows or Mac Casual dress code Agile work environment

Facilitate high-complexity initiatives from initiation through release while ensuring alignment with Agile practices and removing delivery impediments. Act as a liaison between business units and IT to manage governance artifacts and drive continuous improvement through coaching and performance metrics.

Requires at least 8 years of experience as a Scrum Master or Delivery Manager and 5 years in software development or business analysis. A bachelor's degree and Advanced Scrum Master or PMP certification are required.

• Coaching and development • Flexible work/life balance options • Choice of computer (Windows or Mac) • Casual dress code

• Résolution de problèmesSouhaitée
• FigmaSouhaitée
• JiraSouhaitée
• CoachingSouhaitée
• FacilitationSouhaitée
• Stakeholder ManagementSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Scrum Master
• Delivery Management
• Agile Project Management
• Risk Governance
• Vendor Management
• Stakeholder Management
• Jira
• Confluence
• Figma
• DORA Metrics
• Coaching
• Sprint Planning
• Release Planning
• Facilitation
• Problem Solving
• Cross-functional Communication

• Management & Leadership
• Technology
• Software
• Consulting
• Finance & Accounting

Formation minimale

Diplôme professionnel

Expérience minimale

10+ ans

Postuler avant le

3 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

4 jours par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte