Wireless Retail Store Manager WEST BERLIN | N Route 73 $1500 sign on bonus

Job DetailsLevel: ManagementJob Location: WEST BERLIN | N Route 73 [4HSN] - WEST BERLIN, NJ 08091Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $60,000.00 - $100,000.00 Base+Commission/yearJob Shift: AnyJob Category: Sales $1500 sign on bonus We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Finally, you’ll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the company’s success. Be willing to have a good time while providing first class customer experience The ideal candidate will bring: Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience. What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive salary pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement Discounted T-Mobile Cell Phone Plan A culture of care & excellence Health Benefits for Full Time Employees What “must haves” do you need? Be at least 18 years of age Wireless sales experience High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: [email protected] IND2

The Retail Store Manager leads the store team to meet or exceed sales goals while overseeing daily operations, inventory, and store initiatives. They act as a brand ambassador, providing hands-on demonstrations and personalized solutions to ensure a superior customer experience.

Candidates must have prior wireless sales experience and be at least 18 years of age with a high school degree or GED. The role requires full-time availability, the ability to stand for long periods, and the capacity to lift up to 25lbs.

• Employee Stock Ownership Program • Bonus earnings • Automatic raises • Discounted T-Mobile Cell Phone Plan • Health Benefits

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• LeadershipSouhaitée
• Gestion des stocksSouhaitée
• Opérations de vente au détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Sales management
• Customer service
• Operational management
• Financial management
• Performance management
• Communication skills
• Wireless sales
• Inventory management
• Relationship building
• Problem solving
• Team leadership
• Technical troubleshooting
• Retail operations
• Wireless Sales
• Empathy
• Patience
• Lifting Ability
• LTE (Telecommunication)
• Telecommunications
• Customer Service
• Communication
• Customer Demand Planning
• Performance Management
• Sales
• Selling Techniques
• Retail Management
• Troubleshooting (Problem Solving)
• Demonstration Skills
• Internet Of Things (IoT)
• Honesty

• Retail
• Sales
• Management & Leadership
• Customer Service & Support
• Wireless Retail Store Manager
• Transportation Manager
• Supply, Distribution and Related Managers
• Transportation, Storage, and Distribution Managers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine