Store Manager

Company Description Ardene is a fashion retailer founded in Montreal in 1982, evolving from an accessories and jewelry shop into a leading destination for affordable head-to-toe apparel, footwear, and accessories. The brand primarily serves young customers and has recently expanded with a men’s collection, offering inclusive styles for a wide range of tastes. Ardene is committed to making fashion accessible, welcoming, and fun, with a strong focus on customer experience. The company also prioritizes sustainable practices and inclusivity as it continues to grow across North America and beyond. Applicants can explore diverse career opportunities through Ardene’s dedicated careers platforms. Role Description The Store Manager role is a full-time, on-site position based in Montreal, QC. The Store Manager oversees daily store operations, including staff scheduling, task delegation, and ensuring that store standards for merchandising, cleanliness, and visual presentation are consistently met. This role supervises, coaches, and motivates store team members to deliver excellent customer service, drive sales, and meet performance targets. The Store Manager is also responsible for monitoring inventory levels, managing cash handling procedures, and implementing retail loss prevention practices. In addition, this role collaborates with district and head office partners, reports on store performance, and supports an inclusive, engaging, and safe work environment. Qualifications Strong customer-facing skills, including Customer Service and Customer Satisfaction abilities. Proven Store Management experience in retail, with a focus on team leadership and sales performance. Effective Communication skills for working with customers, team members, and management. Knowledge of Retail Loss Prevention practices and procedures. Experience in fashion or apparel retail is an asset. Ability to work a flexible schedule, including evenings, weekends, and holidays as needed. Proficiency in basic computer and point-of-sale (POS) systems. Previous supervisory experience and familiarity with coaching and performance management. High school diploma or equivalent; post-secondary education in business or retail management is an advantage.

The Store Manager oversees daily operations, including staff scheduling, merchandising standards, and inventory management. They are responsible for coaching team members to drive sales and ensure an excellent customer experience.

Candidates should have proven retail store management experience and strong leadership and communication skills. A high school diploma is required, while post-secondary education in business or retail management is an advantage.

• Service à la clientèleSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Store Management
• Team Leadership
• Customer Service
• Sales Performance
• Retail Loss Prevention
• Staff Scheduling
• Merchandising
• Visual Presentation
• Inventory Management
• Cash Handling
• Performance Management
• Coaching
• Communication
• POS Systems
• Customer Satisfaction
• Task Delegation

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level