GWS Support Engineer

Résumé du poste

Support enterprise users and handle technical escalations during and after Google Workspace migrations. Manage email delivery, routing, and synchronization issues from both admin and end-user perspectives.

Détails du poste

Hiring: Google Workspace Migration Support Engineer (L1/L2) We are looking for a technically strong Google Workspace Migration Support Engineer to support enterprise users and handle technical escalations during and after Google Workspace migration. Location: Toronto, Canada – Hybrid Experience: 8–12 Years Employment Type: Contract Key Requirements: Strong hands-on experience with Google Workspace and Google Workspace Admin Console Expertise in Gmail and Google Calendar administration and troubleshooting Strong experience with Microsoft 365 and Outlook Hands-on knowledge of Exchange On-Premises Strong understanding of email architecture and mail flow troubleshooting Experience troubleshooting email delivery, routing, SMTP, synchronization, and calendaring issues Experience supporting Google Workspace / Microsoft 365 migration projects Ability to handle L1/L2 technical escalations and complex migration-related issues Experience supporting Google Workspace and Microsoft 365 from both admin and end-user perspectives Exposure to Microsoft Graph API, Google APIs / Google Workspace APIs Experience with third-party and internal application integrations is highly preferred Strong troubleshooting, communication, and stakeholder-management skills Ideal candidates will have a strong combination of Google Workspace, M365, Outlook, Exchange, mail flow, calendaring, migration support, and application integration experience. Interested candidates can send their updated resume to julie.k@arkhyatech.com

Ce que vous ferez

Support enterprise users and handle technical escalations during and after Google Workspace migrations. Manage email delivery, routing, and synchronization issues from both admin and end-user perspectives.

Exigences

Requires 8-12 years of experience with strong expertise in Google Workspace, Microsoft 365, and Exchange On-Premises. Candidates must be proficient in mail flow troubleshooting and API integrations.

Compétences indiquées

• Google Workspace · Souhaitée
• Microsoft 365 · Souhaitée
• Stakeholder Management · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Google Workspace
• Google Workspace Admin Console
• Gmail Administration
• Google Calendar Administration
• Microsoft 365
• Outlook
• Exchange On-Premises
• Email Architecture
• Mail Flow Troubleshooting
• SMTP
• Google Workspace Migration
• L1/L2 Technical Support
• Microsoft Graph API
• Google APIs
• Application Integration
• Stakeholder Management

Domaines d’emploi

• Technology
• Customer Service & Support
• Consulting
• Software
• Engineering