Retail Associates | $22-$24/hr.

Retail Associates | $22-$24/hr. Department: Retail Employment Type: Permanent Location: Toronto Reporting To: Paolo Mariano Compensation: $22.00 - $24.00 / hour Description Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience. This is where you come in. As a Home Expert, you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one. This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community. Address: 90 Bathurst St., Toronto Size: 9,600 sq. ft Opening Date (target): September 14th 2026 Store Hours: The store is open 7 days per week, 10 am - 8 pm. Video Interviews: July 27th- 31st (on camera) Final Interviews: August 4th & 5th (In person) Start date: August 24th - September 12th (3 weeks of full-time training) Full-Time Employees Hours & availability: 40 hours a week, 5 shifts a week Part-Time Employees Hours & availability: Minimum of 24 hours a week What You’ll Do: As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s. Welcome customers into the showroom and help them feel at home Guide customers through our furniture selection and support online ordering Stay informed about our products, tools, and policies to support customer confidence Keep the showroom looking beautiful and organized throughout the day Use internal systems to manage orders, support returns, and navigate logistics Collaborate with teammates and contribute to a respectful, team-first environment Participate in regular coaching and feedback with your Store Manager Flex to support peak periods on weekends and key retail dates Who You Are: Legally able to work in Canada (up to 40 hours year-round; no student visas) Completion of a criminal background check Reliable transportation to 90 Bathurst St., Toronto Ability to frequently move throughout the showroom environment Must be able to lift up to 30 pounds at times Minimum 18 years of age You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide You’re passionate about helping people and love solving problems You build strong, genuine relationships that create long-term Article customers You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment #INDARTICLERE #INDARTICLE Perks & Benefits Every Employee: Hourly Wage: $22-24/hour. Annual Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus Retirement: 4% RRSP matched contributions through Wealthsimple Paid Vacation: Up to 120 hours (3 weeks) of paid vacation (accrued) & 1 extra day off (Inclusion and Diversity Day) Product Discount: 45% discount on our entire product range (15% for friends and family) Full-Time Employees -40 Hours a week: Excellent extended health, dental and vision benefits $1000 health/lifestyle spending account* for your total physical and mental well-being TELUS Health App Mental Health Assistance/Counseling Virtual medical appointments 6 well-being (sick) days

Guide customers through furniture selections to drive sales and maintain the showroom's visual organization. Manage orders, returns, and logistics using internal systems while collaborating with the store team.

Must be at least 18 years old, legally authorized to work in Canada, and able to lift up to 30 pounds. Previous retail experience in a considered-purchase environment is preferred.

• Annual Cash Bonus • 4% RRSP Matched Contributions • Paid Vacation • Inclusion And Diversity Day • Product Discount • Extended Health Benefits • Dental Benefits • Vision Benefits • Health/Lifestyle Spending Account • Telus Health App • Mental Health Assistance/Counseling • Virtual Medical Appointments • Well-being Days

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Sales
• Customer Service
• KPI Management
• Visual Merchandising
• Order Management
• Logistics Navigation
• Problem Solving
• Relationship Building
• Collaboration
• Adaptability
• Lifting Ability
• Resilience
• Direct-to-Consumer (DTC)
• Mental Health
• Sales
• Key Performance Indicators (KPIs)
• Coaching
• Showrooms

• Retail
• Sales
• Customer Service & Support
• Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Canada