Administrative Assistant (Permanent- Full Time)

Location: Calgary, Alberta Position Type: Full-Time POSITION SUMMARY Join our dedicated team as an Administrative Assistant, providing high-level support to one or more of our physicians. You’ll play a key role in managing schedules, coordinating clinic activities, and contributing to an exceptional patient and staff experience. This is a non-patient-facing role within a collaborative care team environment, requiring flexibility, cross-coverage, and a passion for healthcare excellence. WHAT YOU’LL BE DOING Schedule Coordination * Maintain physician clinic schedules, OR bookings, IVF dates, and appointments * Prepare weekly physician calendars * Enter and update appointments in EMR * Understand patient flow and appointment types Clinic Preparation * Prepare medical records for consultations * Retrieve required documentation and testing * Ensure completion of patient intake forms Billing & Documentation * Manage Alberta Health Care and private billing in eIVF * Process non-insured and missed appointment charges * Draft patient and consult letters General Admin Duties * Answer and direct calls as needed * Perform ad hoc administrative tasks as assigned * Support other departments when required QUALIFICATIONS & EXPERIENCE * High school diploma (required) * MOA certificate or post-secondary in admin (preferred) * LPN certificate/ experience (is an asset) * 2+ years in administrative support (medical setting preferred) * Experience supporting a physician or healthcare professional * Familiarity with Connect Care and Alberta Netcare (preferred) KNOWLEDGE & SKILLS * Excellent time management and attention to detail * Strong written and verbal communication skills * EMR proficiency and computer literacy * Ability to work independently and in team settings * Professional, adaptable, and empathetic demeanour * Strong problem-solving and critical thinking abilities WHY YOU’LL LOVE WORKING HERE At the Regional Fertility Program, we are committed to creating a workplace where everyone feels valued, respected, and empowered. Diversity and inclusion are at the heart of our organization, and we are proud to be an equal-opportunity employer. If you need reasonable accommodation during the application or interview process, please let us know—we’re here to help. READY TO APPLY? If this opportunity excites you, we’d love to hear from you! Apply today and become part of a team making a meaningful difference in people’s lives. P.S. Thank you to all applicants for your interest in this role. Due to the high volume of applications, we may not be able to respond to each applicant personally, but we deeply appreciate your time and effort. We look forward to connecting with you, either through this search or in future opportunities.

The Administrative Assistant will manage physician schedules, coordinate clinic activities, and handle medical billing and documentation. They will also support patient intake processes and provide general administrative assistance within a collaborative care team.

Candidates must have a high school diploma and at least two years of administrative experience, preferably in a medical setting. Proficiency with EMR systems and strong communication skills are essential for this role.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Schedule coordination
• Medical billing
• EMR proficiency
• Time management
• Attention to detail
• Written communication
• Verbal communication
• Computer literacy
• Problem-solving
• Critical thinking
• Patient intake
• Documentation management
• Empathy
• Administrative Support
• Administrative Functions
• Patient Flow
• Billing
• Medical Records
• Computer Literacy
• Integrated Care
• Critical Thinking
• In Vitro Fertilisation
• Problem Solving
• Licensed Practical Nurse (LPN)
• Time Management
• Verbal Communication Skills
• Coordinating
• Setting Appointments
• Detail Oriented

• Administrative
• Healthcare
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine