Administrative Assistant

Résumé du poste

The Administrative Assistant provides clerical, reporting, and customer service support to a transportation terminal. Responsibilities include managing delivery appointments, billing, auditing shipping documents, and maintaining communication with drivers and internal departments.

Détails du poste

Job Title: Administrative Assistant – Transportation (Surrey) Job Description: This Administrative Assistant role supports a busy transportation terminal by providing accurate clerical, reporting, and customer service support to multiple internal departments and external customers. Responsibilities Make telephone calls and send emails to centralized customer service. Book delivery appointments via phone and email. Bill accessorial and additional fees as required. Maintain group email boxes and answer queue calls when required. Receive calls from drivers not delivering freight for specific reasons and log comments. Perform scanning, photocopying, and faxing. Conduct other administrative duties as required, such as pulling reports. Audit shipping documents for accuracy, correcting and reporting to supervisor as needed. Understand Federal Transportation Compliance documentation and report non-compliance. Essential Skills At least 1 year of clerical or administrative experience in the transportation industry, with exposure to payables or payroll preferred. Experience doing invoicing, processing payroll, etc. Proven administrative support experience, including handling documentation, reports, and data entry in a fast-paced environment. Strong command of the English language, with the ability to communicate clearly and professionally with multiple departments and external customers. Customer service skills, including handling inquiries, providing updates, and managing billing or payment-related questions. Proficiency with Microsoft Office, particularly MS Excel, for data entry, reporting, and tracking. Ability to thrive in a blue-collar, trucking-focused office environment and interact regularly with drivers and warehouse staff. Additional Skills & Qualifications Previous experience in the freight or trucking industry is an asset. Experience with AS400, TruckMate, and Bringg systems is preferred and considered a strong advantage. Background in payables or payroll processing within a transportation or logistics setting is beneficial. Excellent attention to detail, with an understanding that mistakes in this role can be financially costly. Comfort working in a blue-collar trucking environment, including frequent interaction with drivers and warehouse personnel. Demonstrated initiative and the ability to problem solve independently without constant direction. Thick skin and a good sense of humor, with the ability to handle a straightforward, fast-paced, and occasionally demanding environment. Adaptability and willingness to learn new systems, processes, and team functions to provide coverage as needed. Work Environment This role is based in a front terminal office in Surrey and follows a Monday to Friday schedule from 7:00 a.m. to 3:30 p.m. You will work alongside approximately seven office team members, with drivers and warehouse staff frequently walking through the office. The environment is distinctly blue collar and trucking-oriented, which may differ from more formal, white-collar settings such as banking or government offices. Job Type & Location This is a Contract position based out of Surrey, BC. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Workplace Type This is a fully onsite position in Surrey,BC. À propos d'Aston Carter Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, les achats, la chaine d’approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du classement Fortune 500. Nous sommes fiers d’avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated. Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] pour connaître d’autres options d’accommodement. Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Ce que vous ferez

The Administrative Assistant provides clerical, reporting, and customer service support to a transportation terminal. Responsibilities include managing delivery appointments, billing, auditing shipping documents, and maintaining communication with drivers and internal departments.

Exigences

Candidates must have at least one year of clerical or administrative experience, preferably within the transportation or logistics industry. Proficiency in Microsoft Office and strong communication skills are required to thrive in a fast-paced, blue-collar office environment.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• Reporting · Souhaitée
• Microsoft Office · Souhaitée
• Saisie de données · Souhaitée
• invoicing · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Clerical support
• Data entry
• Customer service
• Invoicing
• Payroll processing
• Microsoft Office
• MS Excel
• Documentation management
• Reporting
• Communication
• Problem solving
• Attention to detail
• Transportation compliance
• TruckMate
• AS400
• Bringg
• Administrative Support
• Payroll Processing
• Supply Chain
• Willingness To Learn
• Shipping Documents
• Administrative Functions
• Microsoft Excel
• Accounts Payable
• Accounting
• Adaptability
• Artificial Intelligence
• Auditing
• Billing
• Clerical Works
• Customer Service
• Procurement
• Data Entry
• English Language
• Finance
• Warehousing
• Problem Solving
• Detail Oriented

Domaines d’emploi

• Administrative
• Transportation
• Logistics
• Customer Service & Support
• Finance & Accounting
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive