Jira Service Management (JSM) Developer
Offre en anglaisDesign, develop, and configure Jira Service Management solutions to support business and IT requirements. Maintain custom workflows, automation rules, and service portals to streamline incident and change management.
- Hybride
- Mississauga, ON
- Publié 3 sept. 2026
- Postuler avant le 3 oct. 2026
- 1 poste
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Résumé du poste
Jira Service Management (JSM) Developer Hybrid: 3 days a week in office Experience Required: 8-10 Years Primary Skill Service Management Role Summary We are seeking an experienced Jira Service Management (JSM) Developer with 8-10 years of experience in Service Management. The ideal candidate will be responsible for designing, developing, and configuring Jira Service Management solutions to support business and IT requirements. Key Responsibilities Design, develop, and configure Jira Service Management (JSM) solutions based on business and IT requirements. Develop and maintain custom workflows, screens, fields, request types, forms, and approval processes. Create advanced automation rules to streamline incident, problem, change, and request management processes. Customize service portals, service catalogs, queues, and SLAs. Support ongoing enhancements and configuration of Jira Service Management environments. Required Skills Strong experience in designing, developing, and configuring Jira Service Management solutions. Expertise in custom workflows, screens, fields, request types, forms, and approval processes. Experience creating advanced automation rules for incident, problem, change, and request management. Hands-on experience customizing portals, service catalogs, queues, and SLAs. Preferred Skills NetApp
Ce que vous ferez
Design, develop, and configure Jira Service Management solutions to support business and IT requirements. Maintain custom workflows, automation rules, and service portals to streamline incident and change management.
Exigences
Requires 8-10 years of experience in Service Management with expertise in JSM configuration and automation. Proficiency in managing request types, forms, and SLAs is essential.
Compétences indiquées
- Sens de l’organisationSouhaitée
- Souci du détailSouhaitée
- JiraSouhaitée
- managementSouhaitée
- ConfigurationSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Jira Service Management
- Service Management
- Custom Workflows
- Automation Rules
- Service Portals
- Service Catalogs
- SLA Configuration
- NetApp
Domaines d’emploi
- Software
- Technology
- Consulting
- Customer Service & Support
Renseignements supplémentaires
- Expérience minimale
- 5+ ans
- Postuler avant le
- 3 oct. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Présence au bureau
- 3 jours par semaine
- Niveau d’expérience
- Mid-Senior level
- Mode de candidature
- La candidature directe est offerte