Concierge - the alex

Résumé du poste

The Concierge is responsible for monitoring building safety and security while providing non-judgmental support to tenants and guests. They must maintain professional relationships and provide helpful community information while upholding strict confidentiality.

Détails du poste

Requisition Number: CONCI002348 Type: Internal & External - Full-time (Indeterminate)-Subject to recall as per article 13.5 of the Collective Agreement Hours of Work: Avg 36 hours per week; Day (Monday through Friday ; 7:30am-4:00 pm. with every second Friday free from work) Compensation: $25.55/hr ; (wage gird#9, Plus a generous leave, benefits and pension package Program & Location: The Alex – Coquitlam Union: BC Government Employee’s Union (BCGEU) – This position requires union membership Deadline: By noon Sep 22, 2026 About Us: Atira Women’s Resource Society (Atira) is a non-profit organization known for inclusionary hiring practices, values-driven work, and innovative approaches to supporting communities it serves. Rooted in feminist, anti-violence principles, Atira provides housing, programs, and supports for people of all genders, with a continued focus on addressing gendered violence, misogyny, and systemic oppression. Atira believes a job is more than a paycheque – it’s an opportunity to contribute to meaningful systemic and social change. About the Job: Reporting to the Building Manager, the Concierge, is responsible for monitoring and ensuring the safety and security of the building and its tenants providing non-judgmental positive interactions with tenants and guests of the Alex; maintaining relationships in a manner consistent with Atira Women’s Resource Society’s policy and procedure manual; maintaining an awareness of local agencies and groups in the community to provide helpful information to tenants and guests; holding the confidentiality of the organization, and the tenants and guests as sacrosanct and respecting this confidentiality absolutely. Please note: This program serves individuals who identify and live full time as women, including those who have experienced gender based violence and misogyny. To ensure a safe, accessible, trauma informed, and culturally responsive environment for residents, this position requires staff who identify and live full time as women. The presence of women staff is essential to meeting residents’ needs related to safety, dignity, privacy, and effective support. Applicants must identify and live full time as women (including cisgender, transgender, Two Spirit, intersex women) or non-binary to be eligible for this position. This requirement is consistent with established best practices under human rights laws for providing services to vulnerable groups and reflects our commitment to providing community based, gender responsive service delivery and supports the development of trust, safety, and meaningful engagement between (residents/tenants/ participants) and staff. About You: You are aligned with Atira’s mission, vision, values, and philosophy and bring a strong commitment to anti-oppression and intersectional practice. You understand the impacts of colonialism, especially in Canada, including the legacy of the residential school system, and you approach your work with cultural humility and respect. You are comfortable working in a harm reduction environment and supporting people who may be experiencing substance use and/or mental wellness challenges. You support those who choose abstinence while recognizing abstinence is just one option among many. You are inclusive and affirming of people of all genders, including transgender, Two-Spirit, intersex, transfeminine and non-binary individuals, and understand the realities of gendered violence, misogyny, systemic barriers and how these harms disproportionately impact women. You are sex worker positive – you understand sex work, including survival sex work, as part of a broader social, economic, and gendered context and bring an approach grounded in respect, autonomy, and dignity. You treat others with fairness and respect, challenge practices that conflict with shared values, and contribute to a supportive, accountable team environment. You inspire others through your commitment to anti-violence and promoting equity, prioritize the needs of the communities we serve, and challenge the status quo to improve quality and sustainability. You take smart risks and make thoughtful, timely decisions. Lived experience and connection to the community served are assets. Atira encourages applications from individuals whose lived experience reflects the diversity of the communities we serve. Programs specifically serving First Nations, Métis, and Inuk women and children, hiring preference will be given to First Nations, Métis, and Inuk women Additional Requisites/Assets: • Grade 10 • One (1) year recent related experience working as a concierge or security guard. Or an equivalent combination of education, training and experience • WHMIS certificate is an asset • A valid First Aid Certificate is required • Covid-19 & Annual Flu vaccinations recommended annually. • Non-Violent Crisis Intervention Certificate is an asset • Security Certificate is an asset • Physical ability to perform the duties of the position and carry out heavy cleaning duties • All positions are subject to a criminal records review At Atira, we value diverse experiences and recognize that some applicants may face barriers to obtaining required certifications. If you are passionate about this role, meet the other qualifications, and believe you have the necessary skills and experience but do not currently hold a valid First Aid certificate, we encourage you to contact us you can contact us at People & Culture Recruitment. Atira is committed to being an inclusive employer and may be able to connect you with resources to support you in meeting this requirement. Application Process: Provide a cover letter with a current resume describing how you meet or exceed the above-noted qualifications. Candidates who lack the experience and qualifications set out in the posting may not be considered, although an exceptional cover letter and transferable skills may overcome lack of experience for some positions. Please go to www.atira.bc.ca/careers for a current list of postings.

Ce que vous ferez

The Concierge is responsible for monitoring building safety and security while providing non-judgmental support to tenants and guests. They must maintain professional relationships and provide helpful community information while upholding strict confidentiality.

Exigences

Candidates must have at least one year of recent experience as a concierge or security guard and possess a valid First Aid certificate. Applicants must identify and live full-time as women or non-binary to meet the specific needs of the program's residents.

Avantages

• Leave package • Benefits package • Pension package

Compétences indiquées

• safety monitoring · Souhaitée
• Premiers soins · Souhaitée
• crisis intervention · Souhaitée
• Cleaning · Souhaitée
• Communication · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Security
• Safety monitoring
• Conflict resolution
• Trauma-informed care
• Harm reduction
• Cultural humility
• Intersectional practice
• Confidentiality
• First aid
• Crisis intervention
• Cleaning
• Communication
• Human Rights Laws
• Cultural Humility
• First Aid Certification
• Cultural Responsiveness
• Building Management
• Crisis Intervention
• Innovation
• Social Change
• Transferable Skills Analysis
• Trauma Care
• Prioritization

Domaines d’emploi

• Social Services
• Security & Safety
• Administrative
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges