OSS Administrator

ABOUT ATS TRAFFIC ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services, and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg and Mississauga. As the successful candidate, you will demonstrate the ATS Traffic Core Values at work every day: * Do What’s Right * Our People Matter * Trust Through Teamwork * Striving for Excellence ABOUT THE POSITION ATS Traffic is looking for a skilled Traffic Control Administration on a season contract basis to work with OSS Managers, Coordinators, and Dispatchers regarding opening, closing, and invoicing all traffic control jobs for the upcoming 2026 season. The successful incumbent will utilize their customer service skills to address customer questions and concerns. The ideal candidate will possess strong communication and problem-solving skills in order to locate lost equipment, find missing information and documentation, and ensure all information is captured prior to closing and invoicing jobs. Strong computer skills and telephone etiquette is a must! RESPONSIBILITIES Traffic Control Administration (seasonal) duties include, but are not limited to: * Follow all processes to ensure data is entered correctly on estimates and orders * Work with Traffic Control Manager, Supervisors, Administrator, Rental CSPs, Dispatcher, etc. regarding opening, closing, and invoicing all traffic control and rental jobs * Customer service: emailing invoices, reconciling invoices with customers * Handle inquiries for estimates and orders * Problem-solving: lost equipment, missing information, missing documentation, etc. to ensure all information is captured before closing/invoicing the job * Create a pleasant experience for customers by addressing questions and concerns * Other administrative duties as required It is essential that the applicant have a reliable vehicle to get to/from work each day as our location does not have Transit available. QUALIFICATIONS * At least 2 years of experience in the field or in a related area * High school diploma; additional qualifications as an Office Administrator are a plus * Proficient in MS Office * Excellent time management skills and ability to multi-task and prioritize work. * Professional presence, ability to build relationships and exhibit influence * Natural problem-solver * Self-driven to get desired results * Excellent written and verbal communication skills * Strong emphasis on customer service * Creativity! * Ability to work both independently and as part of a high-functioning team [https://www.atstraffic.ca/wp-content/uploads/2019/03/Best-Managed-Logo-300x113.jpg] We thank all applicants for their interest, however only selected candidates will be contacted. *By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.

The administrator will manage the opening, closing, and invoicing of traffic control and rental jobs while coordinating with managers and dispatchers. They are also responsible for providing customer service by addressing inquiries and resolving issues related to equipment and documentation.

Candidates must have at least 2 years of experience in a related field and a high school diploma. Proficiency in MS Office, strong communication skills, and the ability to work independently are essential requirements.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Traffic control administration
• Customer service
• Invoicing
• Data entry
• Problem-solving
• Communication skills
• Time management
• Multi-tasking
• MS Office
• Telephone etiquette
• Relationship building
• Administrative duties
• Invoice Reconciliation
• Influencing Skills
• Influencing Without Authority
• Administrative Functions
• Customer Service
• Communication
• Computer Literacy
• Creativity
• Problem Solving
• Multitasking
• Telephone Skills
• Time Management
• Verbal Communication Skills
• Traffic Control
• Prioritization
• Teamwork

• Administrative
• Logistics
• Construction
• Customer Service & Support
• Administrator
• Transportation Traffic Controller
• Air Traffic Controllers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine