Customer Service Invoicing Coordinator

We are seeking a responsible and detail-oriented Customer Service – Invoicing coordinator to manage customer invoicing, accounts receivable (AR), and credit control functions. This role requires strong coordination with customers and internal teams, hands-on experience with ERP and QuickBooks, and the ability to monitor customer payments, credit limits, and credit terms and support Customer Service team's operations. Key Responsibilities Customer Service & Account Support • Act as the main point of contact for customers regarding billing, invoices, andpayment-related matters • Provide professional and timely responses to customer inquiries • Coordinate internally to resolve billing discrepancies or customer issues Invoicing & Accounts Receivable • Prepare, issue, and manage customer invoices accurately and on time using ERP & QuickBooks • Record and apply customer payments, ensuring accurate AR balances • Monitor accounts receivable aging and actively follow up on overdue payments • Trace and track outstanding payments to ensure timely collection • Prepare and issue monthly statements to customers and follow up for settlement Credit Control & New Customer Setup • Conduct reference checks for new customers prior to account activation • Set up new customer accounts in the system, including agreed credit limits and credit terms • Monitor customer credit limits and payment behavior on an ongoing basis • Flag potential credit risks and escalate issues to management when necessary Reporting & Financial Support • Prepare and maintain AR-related financial reports, including aging reports and collection status • Provide regular AR summaries and cash collection updates to management • Support month-end closing activities related to accounts receivable • Assist with audits or internal financial reviews when required Requirements & Qualifications • Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field • Proven experience with QuickBooks, especially in invoicing and AR functions • Experience in customer service, billing, credit control, or accounts receivable roles • Strong attention to detail and accuracy • Good organizational and follow-up skills • Strong communication and negotiation skills • Ability to work independently and handle confidential financial information Preferred Qualifications • Experience managing credit limits and credit terms • Familiarity with AR aging analysis and cash flow monitoring • Experience in a B2B or service-based environment

The coordinator manages customer invoicing, accounts receivable, and credit control functions while acting as the primary point of contact for billing inquiries. They are responsible for monitoring payment behavior, maintaining financial reports, and supporting month-end closing activities.

Candidates must hold a diploma or bachelor's degree in a relevant field and possess proven experience with QuickBooks and AR functions. Strong communication, organizational skills, and the ability to handle confidential financial information are essential for this role.

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Invoicing
• Accounts receivable
• Credit control
• QuickBooks
• ERP
• Billing
• Financial reporting
• Customer service
• Account reconciliation
• Aging analysis
• Cash flow monitoring
• Communication
• Negotiation
• Data entry
• Attention to detail
• Cash Collection
• Credit Risk
• Month-End Closing
• Accounts Receivable
• Accounting
• Auditing
• Business To Business
• Business Administration
• Management
• Customer Service
• Credit Control
• Finance
• Financial Statements
• Settlement
• Operations
• QuickBooks (Accounting Software)
• Coordinating
• Collections
• Customer Inquiries
• Detail Oriented

• Finance & Accounting
• Customer Service & Support
• Administrative
• Invoicing Coordinator
• Customer Service Supervisor
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine