Service Coordinator - Moncton Chrysler Dodge Jeep Ram

Join the ride! Position: Service Coordinator Dealership: Moncton Chrysler Dodge Jeep Ram Location: Moncton, New Brunswick Classification: Full Time, Immediate Hire Salary: $20.00 per hour Moncton Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it. Your area of focus. Assisting the Service Manager with the day to day operations of the Service Department, helping to manage client inquires and concerns. What drives your day-to-day? * Act as the primary liaison between the Service Manager and our clients, ensuring clear and transparent communication at every step. * Take ownership of varied and complicated customer concerns/issues, resolving matters with professionalism and a win-win mindset, to ensure a satisfied customer. * Assist the Service Manager in the day-to-day flow of the department, keeping the engine running smoothly. * Manage the "behind-the-scenes" dynamic by processing paperwork and claims accurately and efficiently. What are the must-haves… * OEM/Dealership experience an asset * Strong customer service back ground * Completed a related post-secondary program and or training courses would be valuable * Working knowledge of industry standards and practices, including product details and company services offered * Strong organizational skills required for this role * Thrives in a team focused environment * Experience with service applications with ADP / CDK including dispatch also considered an asset * A valid driver's license and a safe driving history * Excellent communication and organizational skills The Perks. * Competitive Compensation and Benefits Package * Employee Vehicle Purchase & Service Plans * Employee and Family Assistance Programs * Professional development and the opportunity to grow your career And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full Can you picture yourself here already? We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Instagram [https://www.instagram.com/autocanadainc/] Facebook [https://www.facebook.com/autocan] LinkedIn [https://www.linkedin.com/company/autocanada] #LI-PR1

The Service Coordinator acts as the primary liaison between the Service Manager and clients to manage inquiries and resolve concerns. They also assist with daily department operations, including processing paperwork and claims to ensure efficient workflow.

Candidates should have a strong customer service background and excellent organizational skills. Previous OEM or dealership experience and familiarity with service applications like ADP or CDK are considered assets.

• Competitive Compensation • Benefits Package • Employee Vehicle Purchase Plan • Employee Service Plan • Employee and Family Assistance Programs • Professional Development

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Communication
• Organizational Skills
• Problem Solving
• Conflict Resolution
• Paperwork Processing
• Claims Processing
• Teamwork
• Industry Standards Knowledge
• ADP
• CDK
• Dispatching
• Safe Driving
• Industry Standards
• Professionalism
• Valid Driver's License
• Disabilities
• Innovation
• Operational Excellence
• Operations

• Customer Service & Support
• Administrative
• Retail
• Transportation
• Automotive Technician/Mechanic/Chrysler Master Level Technician
• Customer Service Supervisor
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine