Technician, Sr Field Service

Job Summary The AVI-SPL Senior Audio Visual (AV) Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Essential Duties And Responsibilities experts in Crestron Programming, Biamp DSP and QSYS (DSP and Control). Read and interpret electronic schematics and architectural blueprints Perform preventative maintenance visits to help maintain a stable client-based system Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans. Takes responsibility to accurately complete job documentation as needed Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability Field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer) compile upload and download capability Field service support of networked devices (Routers IP Protocols etc.) Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts Provide necessary training and support for next level service technicians Provide end-user client training as needed Adhere to and understand health and safety standards for all phases of the job Setup and troubleshoot various video codecs/video teleconferencing hardware Travel to various job sites required Other duties assigned as needed Skills And Abilities Effectively communicate with employees customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio video and control Ability to manage small to medium projects Ability to solder & crimp connectors Programming capability (Crestron) – changes and troubleshooting Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards Education and/or Experience Minimum of 3 - 5 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: Avixa (InfoComm) Quick Start to the Audio-Visual Industry Avixa (InfoComm) CTS General Certification AMX Intro to Networking for AV Professionals Crestron Professional Installation Essentials of Crestron Programming Certification Extron AV Associate Certification AMX Programmer I Workin

Provide on-site service support to restore functionality to customer AV assets and deliver a high-quality customer experience. Responsibilities include installing control programs, performing preventative maintenance, and troubleshooting networked devices and video codecs.

Requires 3-5 years of audiovisual integration experience and a high school diploma, with formal electronics education preferred. Candidates should hold certifications such as CTS, Crestron, or AMX and possess a valid driver's license.

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Crestron Programming
• Biamp DSP
• QSYS
• Electronic Schematics
• Networked Devices
• Video Codecs
• Audio Visual Integration
• Cable Pulling
• Soldering
• Crimp Connectors
• Project Management
• End-user Training
• Troubleshooting
• Preventative Maintenance
• Architectural Blueprints
• Video Teleconferencing

• Engineering
• Technology
• Trades
• Customer Service & Support
• Consulting

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

22 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable