Recovery Claims Adjuster

Experience Aviva Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. The opportunity We are currently recruiting for a Recovery Advisor with a focus on Property recoveries. The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as subrogation on automobile claims and property salvage. What You’ll Do Actively pursue recovery opportunities in the form of subrogation Recognize, investigate, quantify and negotiate recovery potential Responsible for controlling external expenses while ensuring delivery of superior Customer service to all stakeholders Maintain the recovery database and claims financial records through the process of recording claims Maintain adequate reserves Prompt expense payments, and accurate closing of claims. Direct Counsel in recovery pursuits Participate in litigation reviews, settlement conferences, mediations and other legal disposition programs Attend mediation, pre-trials and court when required What You’ll Bring 1+ years experience in Property Claims handling preferred Good oral & written skills Ability to make timely decisions Good negotiating skills Ability to work in cross functional teams Great customer service skills Well organised Ability to Multi Task Good computer skills Basic building construction knowledge an asset Enrollment in CIP Classes an asset Experience/Skills Preferred: Guidewire, Xact Analyst, Litigation What You'll Get The salary band for this position ranges from $50,000 - $72,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Hybrid flexible work model. Outstanding career development opportunities. We’ll support your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year. Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs to support our employees’ physical and mental health. This job advertisement is for an existing vacancy which has been posted both internally & externally. Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Investigate, evaluate, and negotiate recovery opportunities for personal and commercial property and automobile claims. Manage the recovery database, maintain financial records, and direct legal counsel during litigation and mediations.

Preferably 1+ years of experience in property claims handling with strong negotiation and communication skills. Knowledge of building construction and enrollment in CIP classes are considered assets.

• Annual Bonus • Retirement Savings • Share Plan • Health Benefits • Personal Wellness • Volunteer Opportunities • Professional Development Education • Vacation Package

• Service à la clientèleSouhaitée
• NegotiationSouhaitée
• Multi-TaskingSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Subrogation
• Property Claims Handling
• Negotiation
• Litigation Review
• Customer Service
• Claims Financial Recording
• Multi-tasking
• Building Construction Knowledge
• Guidewire
• Xact Analyst

• Finance & Accounting
• Legal
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

1+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level