Operations Support Team Member

Résumé du poste

Provide exceptional customer service to guests and clients while maintaining the cleanliness of hangar and office spaces. Duties include aircraft grooming, vehicle detailing, and general grounds maintenance to enhance the overall guest experience.

Détails du poste

OPERATIONS SUPPORT TEAM (OST) MEMBER Air Partners is currently seeking a talented, customer service oriented and enthusiastic Ramp Agent to join our growing team. If you thrive in an extremely fast-paced, team oriented, results driven environment and are committed to continuous improvement and growth, we encourage you to apply. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Providing exceptional customer service to our guests, clients and internal team members; Maintain the cleanliness and tidiness of the Air Partners hangar space, and office space; Assist clients with their luggage and belongings; Aircraft grooming; Stocking aircraft; Washing and detailing guest vehicles; Outdoor grounds maintenance, including snow removal; Adherence to corporate policies and standard operating procedures; As directed by the senior leadership team, perform a variety of duties that will contribute to the overall guest experience. RELATED QUALITIES AND ATTRIBUTES: Attention to detail and ability to communicate effectively in high pressure situations; Professional, polite and personable approach to dealing with clients, guests, and employees; Ability to manage multiple priorities and deadlines effectively; Self-motivated with a solutions-focused approach to challenges and opportunities; Ability to work a variety of shifts to support our 24/7 operation; Ability to maintain strict confidentiality; Commitment to Safety, Customer Service, Teamwork and Continuous Improvement; Previous aircraft towing or forklift experience; and A Passion to make business fly! MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Legally able to live and work in Canada; A valid class 5 drivers license (non GDL) is required, and reliable transportation to and from our corporate offices; A clean drivers abstract Able to obtain a YYC RAIC pass; Previous aviation experience considered an asset; High School Diploma or GED; and Available for day, evening and weekend shifts as required. COMPENSATION AND BENEFITS: At Air Partners we offer a wide range of benefits, such as an employee wellness plan, employee assistance program and comprehensive health benefits. We understand that our employees have commitments outside of work, and we strive to offer a flexible and accommodating work environment. TO APPLY: To apply for this position, please visit our careers website. *We thank all applicants however due to the volume of responses, only those selected for an interview will be contacted. **Please note that this position does not lead to an Aircraft Maintenance Engineer or Pilot Position.**

Ce que vous ferez

Provide exceptional customer service to guests and clients while maintaining the cleanliness of hangar and office spaces. Duties include aircraft grooming, vehicle detailing, and general grounds maintenance to enhance the overall guest experience.

Exigences

Candidates must have a valid Class 5 driver's license, a clean driver's abstract, and the ability to obtain a YYC RAIC pass. A high school diploma or GED is required, along with the flexibility to work various shifts in a 24/7 operation.

Avantages

• Employee wellness plan • Employee assistance program • Comprehensive health benefits • Flexible and accommodating work environment

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Safety Compliance · Souhaitée
• Conduite de chariot élévateur · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Aircraft Grooming
• Aircraft Towing
• Forklift Operation
• Grounds Maintenance
• Time Management
• Communication
• Attention To Detail
• Confidentiality
• Safety Compliance

Domaines d’emploi

• Transportation
• Logistics
• Customer Service & Support
• Trades
• Hospitality