Operations Manager (Field Supervisor)

Résumé du poste

The Operations Manager will lead and supervise field-based crews, ensuring safety, quality, and operational excellence across all project sites. They are responsible for recruitment, training, scheduling, and maintaining strong relationships with customers and team members.

Détails du poste

Company Description AWP Safety is North America’s leading traffic control and work zone safety partner, protecting the crews who build our infrastructure and the communities that rely on it. With more than 6,000 Protectors across the U.S. and Canada, we support construction, utility, municipal, and infrastructure projects with dependable traffic control services that keep people safe and keep projects moving. Safety is Life at AWP Safety. Our people are the core of our business, and every role directly supports our mission to protect workers, drivers, and communities. Many team members start in entry-level traffic control or flagger positions, where we provide paid training, industry-leading safety practices, and opportunities to advance into leadership and operations roles. We are a fast-growing, purpose-driven organization committed to operational excellence, customer service, and continuous improvement. If you want a career where your work truly matters—and where safety, teamwork, and development are top priorities—you belong at AWP Safety. Job Description The Operations Manager (Field Supervisor) will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Operations Manager (Field Supervisor) will support our initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others. Direct leadership/supervision for 50+ Protectors (field-based crews) Field Responsibilities include site visits, inspections, ensure safety, quality and training opportunities Management Responsibilities include coaching, motivating, and development of team Recruitment, onboarding, and training (full life cycle) Address concerns promptly and efficiently while providing the highest level of customer service Facilitate teambuilding efforts and regular communications with team members Oversee operations, prepare daily schedules and day to day operational requirements, oversee the maintenance of company assets Planning traffic control staffing requirements, monitoring and evaluating customer requirements and coordinating service Administrative requirements, organizing and maintaining office files, completing reports Qualifications High School Diploma or GED completion required (University degree/post-secondary equivalent preferred) 1-2 years of supervisor experience and building teams with 20+ team members Must be able to and enjoy connecting with field-level customers and contacts Excellent verbal and written communication skills Ability to build and maintain working relationships with your team Intermediate computer skills including Microsoft Office Must adhere to and promote safe workplace practices Valid drivers’ license and ability to meet AWP Safety driver standards Excels at operating in a fast-paced environment with a commitment to get the job done Additional Information WHAT YOU WILL LOVE/PERKS: Company provided vehicle with fuel card for work purposes Health/Dental benefits RRSP program EAP (Employee Assistance Program) Career Growth Paid Time Off and Paid Holidays WORK ENVIRONMENT AND PHYSICAL DEMANDS: The employee must be able to successfully handle the physical demands of this position, which include but are not limited to the following: Variable hours of operation based on staffing needs and workload Ability to work in a variety of physical positions, including sitting, standing walking, and driving Regular exposure to all weather conditions in combination with regular work time indoors in environmentally controlled conditions Position lifts or carries objects up to 20 kg (50 lbs.) AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity Compensation: $60k - $65k + Company Vehicle + 7% AIP Bonus Potential The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law. Compensation: ALL 50 - ALL 65 - weekly

Ce que vous ferez

The Operations Manager will lead and supervise field-based crews, ensuring safety, quality, and operational excellence across all project sites. They are responsible for recruitment, training, scheduling, and maintaining strong relationships with customers and team members.

Exigences

Candidates must have a high school diploma or GED and 1-2 years of supervisory experience managing teams of 20 or more. A valid driver's license and the ability to meet company driver standards are mandatory.

Avantages

• Company provided vehicle • Fuel card • Health benefits • Dental benefits • RRSP program • Employee Assistance Program • Career growth • Paid time off • Paid holidays

Compétences indiquées

• Service à la clientèle · Souhaitée
• Recruitment · Souhaitée
• Training · Souhaitée
• Operations Management · Souhaitée
• Safety Compliance · Souhaitée
• Communication · Souhaitée
• Reporting · Souhaitée
• Microsoft Office · Souhaitée
• Team Leadership · Souhaitée
• Relationship Building · Souhaitée
• Conflict Resolution · Souhaitée
• Onboarding · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team leadership
• Operations management
• Safety compliance
• Staff scheduling
• Recruitment
• Onboarding
• Training
• Customer service
• Conflict resolution
• Reporting
• Microsoft Office
• Communication
• Relationship building
• Asset maintenance
• Traffic control
• Supervision
• Time Off Management
• Talent Recruitment
• Valid Driver's License
• Planning
• Management
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• Employee Assistance Programs
• Leadership
• Employee Onboarding
• Operational Excellence
• Operations Management
• Operations
• Coaching
• Team Building
• Team Leadership
• Traffic Control
• Coordinating
• Teamwork

Domaines d’emploi

• Management & Leadership
• Construction
• Security & Safety
• Logistics
• Administrative
• Field Operations Supervisor
• Field Operations Manager
• Manufacturing Managers
• General and Operations Managers