Account Manager

The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself. We’re looking for people who are continuously growing – from Good to Great, from Great to Elite. We’re looking for YOU. As an Account Manager, a typical day might include: Collaborating with the BSAA Personal Insurance team, proactively obtains underwriting information from potential and renewal clients Demonstrating and applies knowledge of binding authorities & insurer portals Creating and sending submissions to underwriters (where re-marketing is required) Liaising with clients on the status of their request for coverage or renewal Presenting quotes and/or renewals and endorsements to client, obtaining orders and binds coverage with underwriters Maintaining a technical and service-oriented relationship with the clients and underwriters Keeping Account Executive(s) up to date on the status of client accounts Providing friendly, professional service to customers and internal stakeholders Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard Issuing invoices, endorsements, policy documents, etc Handling claims, including reporting to insurers, inputting new data, and updating clients on claims status Managing daily administration of accounts, including: correspondence; review of policy wordings, and issuance of new/renewal documentation Working Accounts Receivable lists Maintaining expiration lists and abeyances Ensuring all documentation are accurate and accounts are kept in an orderly manner You are passionate about: Providing friendly, professional service Making a positive difference to those around you Sharing ideas and working with a great team of proactive, innovative thinkers Learning, growing, and pushing past barriers Living with integrity Taking ownership of your work and actions You’re outstanding at: Organization! Organization! Organization! Staying on top of priorities & managing expectations Paying attention to the little things that make a big difference Getting stuff done Working behind the scenes to ensure an exceptional customer experience Must Haves: Minimum 2-3 years’ of Personal Lines insurance experience, consistently meeting internal core competencies General Insurance Agent Level II license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license A Level I license is acceptable with commensurate experience &/or active pursuit of a Level II licenses Active pursuit of CAIB, CIP, CRM, or other insurance designations, considered an asset You want a leg up? Experience in Applied Epic broker management system Post Secondary Degree considered an asset What’s in it for YOU? Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace! Career potential & leadership opportunities. We pride ourselves on training and mentoring for success. Competitive Employee Benefits Plan. Axis has customized medical, dental, long-term disability, AD&D, critical illness, life insurance, and EAP coverage for you & your family. Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU We’re excited to meet YOU! Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.

The Account Manager handles the end-to-end process of obtaining underwriting information, presenting quotes, and binding coverage for personal insurance clients. They are also responsible for policy administration, claims reporting, and maintaining professional relationships with both clients and underwriters.

Candidates must have 2-3 years of Personal Lines insurance experience and a General Insurance Agent Level II license (or equivalent). A post-secondary degree and experience with the Applied Epic broker management system are considered assets.

• Medical Insurance • Dental Insurance • Long-term Disability • Accidental Death and Dismemberment • Critical Illness Insurance • Life Insurance • Employee Assistance Program • Vacation Time • Flex Work Options

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Sens de l’organisationSouhaitée
• Accounts receivableSouhaitée
• CommunicationSouhaitée
• Client Relationship ManagementSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Personal Lines Insurance
• Underwriting
• Client Relationship Management
• Binding Authorities
• Policy Documentation
• Claims Handling
• Accounts Receivable
• Organization
• Customer Service
• Applied Epic
• Time Management
• Communication

• Customer Service & Support
• Finance & Accounting
• Administrative
• Sales

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

8 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level