Sales & Customer Service Associate

Résumé du poste

Greet and guide customers in the showroom to provide personalized product recommendations and a seamless shopping experience. Manage digital listings on Facebook Marketplace and handle customer inquiries via email and phone while maintaining store operations.

Détails du poste

Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us. As a Sales Associate at Aykah Furniture, you’ll be the face of our showroom - welcoming customers, guiding them through our collections, and helping them find pieces that feel right for their homes. You’ll combine product knowledge with a personalized approach to create a seamless shopping experience, while supporting daily store operations and contributing to our continued growth. What You’ll Be Doing Greet and engage walk-in customers, providing personalized advice and product recommendations Handle customer inquiries via email, messages, and phone with a professional and helpful tone Post and manage listings on Facebook Marketplace using your personal account to drive customer engagement Maintain a clean, welcoming showroom with well-organized product displays Process transactions accurately (cash, credit/debit, and digital payments) Support team members and collaborate on daily store operations Why You’ll Love Working at Aykah Competitive Pay: $17.60/hour + 2% commission on every sale (Most team members earn $1,200–$2000/month in commission!) Fun, Supportive Culture: We’re a close-knit team that values collaboration, growth, and celebration—expect free snacks, desserts, and fun team events! Growth Opportunities: With rapid business expansion, you’ll have the chance to take on new roles and show off your skills Who You Are Experienced in retail sales (2+ years preferred) Experienced in customer service (1–3 years preferred) A confident communicator who loves building customer relationships Comfortable using your personal Facebook account to post and manage Marketplace ads Energetic, self-motivated, and goal-driven Able to work weekends and occasional evenings Tech-savvy with strong multitasking and computer skills Fluent in English (written and verbal); a second language is a bonus! Eligible to work in Canada (Work Permits, PRs, and Citizens only – no students) Nice to Have Previous experience in customer service (1–3 years) Class 5 driver’s license Other Details Job Type: Full-Time, In-Person Location: Mississauga, ON Remote Work: Not available Ready to Join the Aykah Family? If you’re passionate about sales, love helping people, and want to be part of a fast-growing, fun-loving team, we want to hear from you!

Ce que vous ferez

Greet and guide customers in the showroom to provide personalized product recommendations and a seamless shopping experience. Manage digital listings on Facebook Marketplace and handle customer inquiries via email and phone while maintaining store operations.

Exigences

Candidates should have 2+ years of retail sales and 1-3 years of customer service experience. Must be eligible to work in Canada, be tech-savvy, and available to work weekends and occasional evenings.

Avantages

• Commission • Free Snacks • Free Desserts • Team Events

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Sales
• Customer Service
• Communication
• Facebook Marketplace
• Transaction Processing
• Multitasking
• Computer Skills
• English Fluency

Domaines d’emploi

• Retail
• Sales
• Customer Service & Support