Silvia Baez

Mechanical Engineer with experience in industrial and automotive manufacturing environments, specializing in industrial operations, process optimization, project coordination and technical team leadership. Experience leading production operations, supervising technical and operational personnel, coordinating multidisciplinary teams, monitoring industrial KPIs and implementing continuous improvement initiatives. Experienced in coordinating activities across Engineering, Operations, Logistics, Quality and Industrial Customers, with a strong focus on operational efficiency, process standardization, quality compliance and problem solving. International experience working with teams and operations across Argentina and Brazil, supporting technical standardization and industrial processes

• Continuous Improvement
• Jira
• Power BI
• Process Optimization
• Gestion de projet
• Risk Management
• Root Cause Analysis
• SAP
• Scrum

1. Process, Operations & Project Engineer

   BARACK MERCOSUL SRL

   sept. 2022 to Aujourd’hui

   Hurlingham, Buenos Aires

   Automotive Supplier • Lead daily operational activities across production lines, supervising technical and operational personnel. • Plan shifts, monitor team performance and implement actions to improve productivity and operational efficiency. • Optimize industrial processes, plant layout and material flows. • Monitor industrial KPIs, including OEE, productivity and efficiency, using Power BI dashboards. • Implement continuous improvement initiatives through structured root-cause analysis, including Ishikawa and 5 Whys methodologies. • Coordinate activities with Logistics, Quality, Engineering and OEM customers. • Participate in ISO and IATF audits, supporting traceability, process compliance and industrial standards. • Coordinate engineering changes and industrial project launches. • Support problem solving and operational decision-making in manufacturing environments. • Improved production-line efficiency by 18% through process reconfiguration. • Reduced rework by 25% through process standardization and data analysis.

2. Product, Application & Technical Support Engineer

   SAINT-GOBAIN ABRASIVES & ADHESIVES

   sept. 2018 to août 2022

   Tigre, Buenos Aires | Argentina & Brazil

   • Provided technical support and post-sales assistance to industrial customers. • Investigated and resolved technical claims and monitored customer satisfaction indicators. • Coordinated with Logistics, Sales and Production to ensure product availability and operational continuity. • Provided technical supervision in logistics centers. • Worked with teams in Brazil to standardize technical and operational processes across LATAM. • Delivered technical training to customers and internal teams. • Supported industrial customers in the implementation and technical application of products. • Reduced operational times by 20% for industrial customers. • Improved product durability through regional technical standardization. • Strengthened technical integration between Argentina and Brazil teams.

1. UNIVERSIDAD TECNOLÓGICA NACIONAL — UTN

   Mechanical Engineering

   Facultad Regional General Pacheco

   2015 to 2025

   Academic score: 87/100.

• Project Management & Agile Project Management

  Google