Services Specialist - Resource Management

Résumé du poste

The Services Specialist leads resource planning and deployment activities to ensure customer commitments and business objectives are met. They collaborate with stakeholders to forecast workforce requirements, manage resource utilization, and drive operational efficiency.

Détails du poste

Would you like to take ownership of a team delivery service and maintenance to our customers? Do you enjoy being part of a successful team? Join our Upstream Chemical team Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. Our team ensures production enhancement and chemical services for our upstream customers so that they can function efficiently and perform at the highest level. We provide technical solutions to help with all their challenges. Partner with the best As Account Manager you will be responsible for all resources and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to maintaining, repairing and refurbishing sold or existing products. Includes all types of maintenance service (preventive and remedial), managing maintenance facilities and field services engineering. Contributes to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures. Fuel your passion As an Account Manager, you will be responsible for: * Field resource deployment planning and execution to meet customer and business metrics. Interfacing the customer service managers on issues escalation. Developing long range forecast for region resource needs. Developing and executing short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training. * Working together with people from the business unit. Contacting under guidance and/or gearing towards specifying activities, planning of activities and giving explanations on technical issues. * Handling standardized project processes. Providing guidelines for choosing the right actions. Some latitude in ways of working and planning. * Handling targeted clients. Working on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions. To be successful in this role you will: * Have Bachelor's degree from an accredited university or college (or a high school diploma / GED * Possesses at least 4 years of experience in Services. * Be proficient in MS Office with strong MS Excel skills. * Possess strong oral and written communication skills. * Possess strong interpersonal and leadership skills. * Have ability to work independently with strong problem-solving skills. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. * The role is in general hours (8AM - 5 PM) Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: * Contemporary work-life balance policies and wellbeing activities * Comprehensive private medical care options * Safety net of life insurance and disability programs * Tailored financial programs * Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Specialist - Resource Management

Ce que vous ferez

The Services Specialist leads resource planning and deployment activities to ensure customer commitments and business objectives are met. They collaborate with stakeholders to forecast workforce requirements, manage resource utilization, and drive operational efficiency.

Exigences

Candidates must have a Bachelor's degree or a High School Diploma/GED with at least 4 years of experience in services. A minimum of 3 years of experience in resource management, workforce planning, or operations is required.

Avantages

• Health and welfare programs • Thrift plan (401k) • Private medical care • Life insurance • Disability programs • Financial programs • Work-life balance policies

Compétences indiquées

• Résolution de problèmes · Souhaitée
• Operational Excellence · Souhaitée
• Leadership · Souhaitée
• Analyse de données · Souhaitée
• Communication Skills · Souhaitée
• Gestion de projet · Souhaitée
• Process Improvement · Souhaitée
• Stakeholder Management · Souhaitée
• Forecasting · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Resource management
• Workforce planning
• Operational excellence
• Resource allocation
• Analytical skills
• Organizational skills
• Stakeholder management
• Project management
• Problem-solving
• Leadership
• Communication skills
• Data analysis
• Process improvement
• Forecasting
• Field service operations
• Resource Deployment
• Business Metrics
• Influencing Skills
• Operational Efficiency
• Customer Success Management
• Organizational Skills
• Business Objectives
• Workforce Planning Operations
• Talent Development
• Planning
• Business Continuity Planning
• Business Requirements
• Decision Making
• Customer Service
• Communication
• Continuous Improvement Process
• Training And Development
• Delivery Performance
• Field Service Management
• Interpersonal Communications
• Problem Solving
• Workforce Productivity
• Operational Excellence
• Operations
• Resource Allocation
• Resource Management
• Resource Planning
• Stakeholder Management
• Workforce Planning
• Succession Planning
• Timelines
• Process Improvement
• Collaboration
• Coordinating
• Balancing (Ledger/Billing)

Domaines d’emploi

• Energy
• Management & Leadership
• Customer Service & Support
• Logistics
• Manufacturing
• Resource Management Specialist
• Water Resource Specialist
• Civil Engineers
• Water Resource Specialists
• Natural Sciences Managers