operations supervisor

*Overview* The Bean Scene team is searching for an Assistant Manager of Operations! In this fast-paced role, you will be overseeing daily store operations, lead a motivated team, and ensure exceptional customer experiences. We?re looking for a proactive, mature, and responsible person with a passion for management and a knack for motivating others. Candidates must have full weekday, weekend, and holiday availability. Shifts start as early as 6:30am and end as late at 5:30pm. Must be available for sick call coverage and holiday coverage. *Experience* * Barista experience is a _strong_ asset, but not required. * 2+ years of experience as a supervisor or manager in a cafe, quick service restaurant, or retail is required. * *Class 5 drivers license is required.* *Responsibilities* * Assist in managing daily store operations to ensure smooth and efficient functioning. * Lead, supervise, and motivate team members to deliver outstanding customer service. * Oversee product ordering, maintenance, staff management, and more! * Handle cash management, and minor administrative tasks accurately and efficiently * Onboarding new staff members and train them on operational standards. * Manage POS (Point of Sale) systems, cashiering activities, and customer transactions with professionalism. * Monitor inventory levels through purchasing and stock management to meet customer demands. * Train staff on sales techniques, product knowledge, and organizational procedures * Ensure compliance with company policies, health & safety standards, and store regulations * Provide coverage for the Operations Manager and Ownership during vacations. * Be available for after hours shop calls for maintenance and employee calls. *Skills* * Proven experience in sales, supervising teams, and store management * Excellent communication skills paired with phone etiquette for customer interactions * Adept at training & development of staff members * Knowledge of minor administrative, and cash handling procedures * Familiarity with POS systems, merchandising tools, and marketing techniques * Exceptional organizational skills with effective time management capabilities * Leadership qualities that inspire teamwork and foster a positive work environment * Ability to handle administrative tasks efficiently while maintaining attention to detail in math and recordkeeping Pay: $20.00-$25.00 per hour Benefits: * Flexible schedule * Paid time off * Store discount Work Location: In person