Field Service Technician Toronto, ON

Résumé du poste

The Senior Field Service Technician is responsible for the installation, programming, and maintenance of complex wireless communication systems, including radio and microwave infrastructure. They provide technical support and system design recommendations to ensure high-quality service for public safety and enterprise customers.

Détails du poste

Job Details: Job Location: Toronto - Toronto, ON, Salary Range: $25.38 - $32.50Hourly, About BearCom: Largest Distributor of Wireless Voice, Data, and Video Solutions in North America 40+ Years Industry-Leading Experience Partnerships with Motorola, JVC Kenwood, Avigilon, +More 75+ Branches Across North America BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply. Job Description: As a Senior Field Service Technician with BearCom, you will be responsible for the installation and support of wireless communications systems, including complex radio systems for public safety and enterprise customers. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs. Create High-Level Programming Codeplugs (e.g. P25, Linked CAP+, CAP MAX, Repeaters) Install and Service Complex Wireless Communications Systems (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Provide System Recommendations and Designs That Meet Customer Requirements Some regional and/or overnight travel and on-call hours may be required. Preferred Qualifications: Professional Electronics Background Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment Possesses Complex Understanding of Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands Familiar With RF Design and Engineering Proficient Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters) IP Networking Experience Proficient in MS Office Suite (Outlook, Word, Excel) Must Have Valid Driver’s License Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Use of Company Vehicle Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25 BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.Qualifications: 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field. Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems. Ability to interpret schematics, blueprints, and diagrams. Knowledge of battery backup systems, base stations, repeaters, multi-couplers and duplexers, basic TCP/IP principles and NIC programming. Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR’s, FDR’s, and multi-meters. Proficiency with MS Office Suite, such as Microsoft Word and Excel. Candidates must possess clean driving record and valid driver’s license. CET Certification Associate degree in Electronics Technology or equivalent. R56 Certified Installer Motorola Astro 4x-7x training providing support for various system operations. Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.) Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.) Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level. Security Clearance a plus. Must have a valid driver's license. Drug screenings and background checks are part of the hiring process, which may also include a Motor Vehicle Record check. Benefits: BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance, including Family, and EFAP Virtual Healthcare Long-Term Disability Insurance Employee and Dependent Life Insurance Paid Vacation & Time Off Company Matched RRSP Plan Use of Company Vehicle (this will be used only for certain positions) Employee Referral Bonus Tuition Reimbursement On-site parking Company Recognition Program KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25 BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Ce que vous ferez

The Senior Field Service Technician is responsible for the installation, programming, and maintenance of complex wireless communication systems, including radio and microwave infrastructure. They provide technical support and system design recommendations to ensure high-quality service for public safety and enterprise customers.

Exigences

Candidates must have at least 5 years of experience in the two-way radio and communications field with a strong understanding of RF theory and test equipment. An associate degree in Electronics Technology or equivalent, along with a valid driver's license and a clean driving record, is required.

Avantages

• Medical insurance • Dental insurance • Vision insurance • EFAP virtual healthcare • Long-term disability insurance • Employee and dependent life insurance • Paid vacation • Paid time off • Company matched RRSP plan • Company vehicle • Employee referral bonus • Tuition reimbursement • On-site parking • Company recognition program

Compétences indiquées

• Service à la clientèle · Souhaitée
• Troubleshooting · Souhaitée
• Technical Support · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Two-way radio theory
• RF propagation
• Programming
• Installation
• Troubleshooting
• IP networking
• Test equipment operation
• Schematic interpretation
• CCTV equipment
• Microwave systems
• Wireless broadband
• Dispatch consoles
• BDA/DAS systems
• Technical support
• Customer service
• MS Office Suite
• Multimeters
• Two-Way Radios
• 10-Hour OSHA General Industry Card
• FCC General Radiotelephone Operator License (GROL)
• Good Driving Record
• Virtual Health
• Talent Management
• Communication Site Installer (R56)
• Valid Driver's License
• Microsoft Word
• Microsoft Excel
• Voice Over IP
• Wireless Broadband
• Electronic Circuits
• Customer Service
• Communication
• Communications Systems
• CompTIA Network+
• CompTIA Security+
• Microprocessor
• Electronics
• Network Interface Controllers
• Field Service Management
• Global Positioning Systems
• Microsoft Outlook
• Microsoft Office
• Microwaves
• Operations
• Peer-To-Peer
• Radio Frequency
• TCP/IP
• Vision Insurance
• Wireless Communications
• Security Clearance

Domaines d’emploi

• Engineering
• Technology
• Trades
• Security & Safety
• Customer Service & Support
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General