Operational Engineer – Microsoft Teams Telephony | AWS | Amazon Connect
Offre en anglaisThe role involves designing, developing, and supporting cloud-based telephony solutions with a focus on Microsoft Teams and Amazon Connect. Responsibilities include managing call routing, user provisioning, and supporting telephony modernization initiatives.
- Télétravail
- Kitchener, Ontario, Canada, North York, Ontario, Canada
- Publié 20 août 2026
- Postuler avant le 19 sept. 2026
- 1 poste
Résumé du poste
Job Title: Operational Engineer Employment Type: Contract Duration: 6 Months (Possible extension) Ideal Rate: $60- $65 (Based on Experience) Location: North York or Kitchener/Waterloo, ON Work Arrangement: Primarily remote; approximately 1 day onsite per month Must haves: 2+ years of hands-on experience with Microsoft Teams Phone / Teams Telephony Strong experience with Enterprise Telephony, Voice, VoIP, call routing, DID and toll-free numbers Hands-on experience with Teams Call Queues, Auto Attendants, user telephony provisioning and troubleshooting Experience supporting telephony migrations and modernization initiatives Working knowledge of Amazon Connect and AWS 3–5 years of experience designing, developing, or supporting cloud-based technology solutions Knowledge of cloud, automation, DevOps or IaC is an asset Exposure to AI/GenAI and automation is an asset Reliability Clearance is required Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
Ce que vous ferez
The role involves designing, developing, and supporting cloud-based telephony solutions with a focus on Microsoft Teams and Amazon Connect. Responsibilities include managing call routing, user provisioning, and supporting telephony modernization initiatives.
Exigences
Candidates must have 2+ years of experience with Microsoft Teams Telephony and 3-5 years of experience with cloud-based technology solutions. Reliability Clearance is required for this position.
Compétences indiquées
- Amazon Web ServicesSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Microsoft Teams Phone
- Teams Telephony
- Enterprise Telephony
- Voice over IP (VoIP)
- Call Routing
- DID
- Toll-free Numbers
- Teams Call Queues
- Auto Attendants
- Amazon Connect
- AWS
- Cloud Technology Solutions
- DevOps
- Infrastructure as Code (IaC)
- GenAI
Domaines d’emploi
- Technology
- Engineering
- Software
- Consulting
Renseignements supplémentaires
- Expérience minimale
- 2+ ans
- Postuler avant le
- 19 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Présence au bureau
- 1 jours par semaine
- Exigences de lieu
- Country, Ontario, Canada
- Niveau d’expérience
- Not Applicable
- Mode de candidature
- La candidature directe est offerte