Team Lead

Résumé du poste

The Team Lead is responsible for coordinating daily service delivery, supervising staff, and ensuring the social, emotional, and physical needs of youth are met. They also manage administrative tasks such as documentation, scheduling, and conflict resolution within the residential environment.

Détails du poste

TEAM LEAD MUST BE ABLE TO: * Work effectively and compassionately with youth who may present challenging behaviours * Demonstrate sound judgment, patience, and the ability to remain calm in high-stress situations * Provide a clear Criminal Record Check, including a Vulnerable Sector Check * Successfully pass a Social Development check as a condition of employment We are seeking a service-focused and compassionate Team Lead to help us deliver on our mission to provide the highest quality therapy to children and their families by coordinating the day-to-day delivery of the best-personalized support systems necessary. Are you passionate about creating an environment for families and youth that helps them thrive? Do you want to make a meaningful difference and help children navigate trauma and support them in achieving their own unique path in achieving their best potential? WHO WE ARE Beyond Behavioural Intervention is an organization that strives to provide exceptional care to the communities with whom we graciously partner. Our commitment is to ensure, an enriched and inclusive environment, for each child and individual, to promote exceptional growth through person-centered intervention. Together we will work diligently to overcome any obstacles, and to create a successful pathway to success. WHAT WE VALUE Our vision is to create a world where all children are recognized for their strengths, not weaknesses, and to support each child and family on their unique path in achieving their best potential. We provide a duty of care and compassion. We aim to provide a level of care that is not only Beyond a contemporary standard but innovates and emanates the approach in respects to the wellbeing and prosperity of Children, Youth, and Family. WHAT YOU WILL DO Reporting to your Managers of Operations, the role of the Team Lead is focused on coordinating the day-to-day delivery of services to support the children and youth in our care. In this role your responsibilities will include: * Provide ongoing support, coaching and supervision of team members. * Setting an optimal example for staff and as a representative of BBI by modelling the values and actions that enable exceptional support. * Engaging in the client culture and respecting the client culture when working for BBI. * Ensuring employees at the assigned location produce clear, accurate and adequate records. * Building healthy rapport with staff, clients and all contacts involved with the client needs. * Ensuring the clients needs are met (socially, emotionally, spiritually, and physically) through effectively directing and leading staff. * Addressing staff issues, effectively resolving conflicts, providing coaching and establishing solutions. * Effectively orientating new and in-coming staff, including ensuring accurate and thorough client information to brief support workers, attending court and providing affidavits if required. * Organizing client schedules, appointments, menu/meal planning, visitations, mentoring, school communication, preparing client proposals for big ticket items (e.g., summer vacations) and communication with social workers and other paraprofessionals as required. * Ensuring the client and their home is engaging in and respecting aspects of their culture. * Ensuring all tracking, team activities, documentation and reports are completed in a professional and timely manner, (e.g., shift logs, incident reports and maintenance checklists, weekly summary reports, house finances, staff mileage, monthly staff meetings) * Ensuring the cleanliness of the home is maintained, delegating tasks to employees. * Sharing and coordinating lead responsibilities, delegating activities to the house supervisor. * Participating in the on-call rotation as delegated by the Managers of Operation and responsibility for fulfilling shift coverage gaps, THE EXPERIENCE, EXPERTISE AND EDUCATION WE VALUE * Experience in the supervision and administration of staff in a social service environment * Experience in Nursing, Social Services, Home care, Educational Assistant positions, Early Childhood Education, Support Worker, Personal care aid, Human services support * Certification in First Aid/CPR * Mental Health First Aid * NVCI/Mandt * ASIST/ASK * Valid driver's license/Driver's Abstract/Criminal Record Check/Social Development Check/1-million liability required * Fluency in English is required (oral/written) * Ability to work with/around pets i.e., cats and dogs is required. * Schedule flexibility - days, evenings, overnight, weekends WHAT WE OFFER: You will receive a comprehensive compensation package that includes an industry competitive hourly rate, ten vacation days and more, including: * Flexible hours * Paid mileage * Paid sick days for FT and PT * Full benefits and pension/pension matching * Employee Assistance Program (EAP) * Training and career advancement * Casual Dress SALARY: FROM $26 - $28 PER HOUR If you are interested in joining a team committed to making a difference in the lives of youth and families, we want to hear from you. Are you interested in learning more about who we are and what we do? Visit our company website at https://beyondbehaviouralintervention.ca/ [https://beyondbehaviouralintervention.ca/]

Ce que vous ferez

The Team Lead is responsible for coordinating daily service delivery, supervising staff, and ensuring the social, emotional, and physical needs of youth are met. They also manage administrative tasks such as documentation, scheduling, and conflict resolution within the residential environment.

Exigences

Candidates must have experience in social services or related fields and possess certifications such as First Aid, CPR, and Mental Health First Aid. A valid driver's license, criminal record check, and the ability to work flexible hours including nights and weekends are mandatory.

Avantages

• Flexible hours • Paid mileage • Paid sick days • Full benefits • Pension matching • Employee Assistance Program • Training and career advancement • Casual dress • Vacation days

Compétences indiquées

• Premiers soins · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Staff supervision
• Conflict resolution
• Crisis management
• Case management
• Coaching
• Team leadership
• Documentation
• Client advocacy
• First Aid
• CPR
• Mental Health First Aid
• NVCI
• Mandt
• ASIST
• Scheduling
• Communication
• Patience
• Meal Planning And Preparation
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Compassion
• Social Work
• Checklists
• Cleanliness
• Employee Assistance Programs
• English Language
• Home Health Care
• Human Services
• Incident Reporting
• Mentorship
• Nursing
• Operations
• Personal Care
• Social Development
• Team Leadership
• Coordinating
• Trauma Care

Domaines d’emploi

• Social Services
• Management & Leadership
• Healthcare
• Administrative
• Team Lead
• Nursing Assistant
• Health Care Assistants
• Nursing Assistants