Bhim Mishra

PMP and PSPO I-certified Senior Business Systems Analyst with 10+ years of experience across wealth management, capital markets, digital banking and enterprise transformation. MBA (Finance) from McGill University with hands-on experience in investment and trading-platform modernization, FNZ One, pre- and post-trade controls, FX settlement analysis, SQL/Excel data analysis, complex requirements, system integrations, QA/UAT and Agile delivery. Working knowledge of IBOR and end-to-end trade lifecycle concepts, with a strong record of translating complex business processes into production-ready technology solutions.

• C++
• Figma
• Jira
• Microsoft Excel
• Power BI
• Python
• API REST
• SQL
• Tableau

1. Founder / Product Lead

   Détour – Social Platform

   mars 2026 to Aujourd’hui

   Montreal, Canada

   • Built and launched a cross-platform social discovery application, defining product roadmap, user stories, feature prioritization, and release planning from concept to production.

2. Senior Consultant – Trade Surveillance Models

   Morgan Stanley

   juill. 2025 to nov. 2025

   • Delivered an AI/ML-ready monitoring layer across 6 priority trade-surveillance and compliance models, owning BRDs, FRDs, functional requirements, alert lineage, parent-child logic, business rules and acceptance criteria across business and technology teams. • Accelerated delivery of a centralized compliance-monitoring platform by 12 weeks by identifying reuse opportunities across existing Actimize data pipelines supporting 47+ surveillance models, defining technical specifications and aligning stakeholders on the target solution. • Analyzed SQL metadata and end-to-end alert lifecycle/data flows supporting pre- and post-trade controls, identifying false-positive gaps and validating workflows, closure codes and entitlement logic to strengthen risk governance. • Defined Tableau KPI logic, source-field mappings and drill-down reporting to track testing progress, defect severity, remediation status and release readiness for Compliance and Technology leadership. • Coordinated QAT and UAT readiness by translating requirements into traceable test scenarios, validating acceptance criteria and field-level outputs, and triaging defects with Engineering through production release.

3. Senior Consultant – Trade Surveillance Models

   Morgan Stanley, Wealth Monitoring Transformation

   juill. 2025 to nov. 2025

   Montreal, Canada

   • Led requirements analysis and functional design for six strategic trade-surveillance models, translating complex trading and compliance processes into functional specifications, acceptance criteria and traceable requirements. • Accelerated delivery of a centralized compliance-monitoring platform by 12 weeks by identifying reuse opportunities across existing Actimize data pipelines supporting 47 surveillance models and aligning business and technology stakeholders on the target solution. • Analyzed SQL metadata and end-to-end alert data flows supporting pre- and post-trade controls, validating business rules, entitlement logic and workflow behavior to strengthen risk governance and reduce false-positive scenarios. • Built Tableau KPI reporting for testing progress, defect remediation and release readiness, giving Compliance and Technology leadership clear visibility into delivery risk and production readiness. • Led QA/UAT coordination by converting requirements and acceptance criteria into traceable test scenarios, triaging defects with business and technology teams and driving resolution of production-critical issues.

4. Part-Time Professor – Business Analysis, Cloud Data Management Program

   Conestoga College

   janv. 2023 to août 2023

   Toronto, Canada

   • Developed and delivered business-analysis training to 100+ graduate students covering requirements engineering, use cases, process and workflow modelling, stakeholder facilitation, traceability, testing concepts and cloud data management.

5. Professor – Business Analysis, Cloud Data Management

   Conestoga College

   janv. 2023 to août 2023

   • Developed and delivered business-analysis training to 100+ graduate students covering requirements engineering, use cases, process and workflow modelling, stakeholder facilitation, traceability and testing concepts.

6. Delivery Lead / Lead Technical Business Analyst

   Bank of Montreal, Wealth Tech Strategy & Transformation

   janv. 2022 to avr. 2024

   Toronto, Canada

   • Led business analysis and delivery for a Class-A wealth and investment-platform transformation replacing 25+ legacy investment and trading systems with FNZ One, spanning advisor and client investment experiences and coordinating Product, Operations, Engineering, Architecture, Risk and vendor teams through target-state migration. • Analyzed current- and future-state investment workflows, system dependencies and data flows across advisor/client portals and interconnected wealth and trading platforms, including portfolio/account views, positions and holdings, transactions, balances/cash and investment information supporting advisor and client servicing. • Defined functional, non-functional, data and integration requirements for the FNZ target environment, mapping upstream/downstream interfaces and investment-data flows across REST APIs, MFT, SaaS/cloud services, advisor/client portals and vendor platforms to support migration and implementation. • Translated wealth and investment business processes into business rules, data mappings, acceptance criteria and target-state requirements, supporting reconciliation, testing and traceability of investment information across legacy and target platforms through the SDLC. • Partnered with Product, Investment/Wealth Operations, Technology, Architecture and vendor stakeholders to evaluate tactical and strategic solutions, lead requirements and design discussions, coordinate QA/UAT, and drive release planning and production readiness across concurrent investment-platform workstreams. • Performed advanced SQL and Excel analysis on seven years of FX transaction and settlement data, tracing transaction activity through the settlement lifecycle and quantifying client exposure to support risk analysis, legal assessment and executive decision-making.

7. Delivery Lead / Lead Technical Business Analyst

   Bank of Montreal

   janv. 2022 to avr. 2024

   • Led business analysis and delivery for a Class-A transformation decommissioning 25+ legacy capital-markets and trading systems and migrating BMO’s investment portfolio-management ecosystem to FNZ One, coordinating Product Owners, Business Architecture, Engineering, Operations, Risk and vendor teams. • Owned requirements engineering across client portals (mobile/online), Bill Payments, EFT/ACH, data conversion, MFT, Azure/AWS microservices and vendor integrations, producing BRDs/FRDs, functional and non-functional requirements, technical specifications, data mappings, user stories, business rules and acceptance criteria. • Designed REST API integrations across ECIF, MECH and BioCatch, documenting request/response parameters, upstream/downstream interfaces, data flows and BDD acceptance criteria. • Defined IAM and security integration requirements spanning Auth0 bidirectional SSO, SAML, MFA and user-activity tracking, including technical specifications, UI/UX elements and data mappings to integrate InvestorLine and Retail Banking profiles through ECIF for a portfolio Single View. • Authored technical specifications for MFT solutions across Azure and AWS landing zones, supporting data/document migration, and performed gap analysis, As-Is/To-Be process modelling and impact assessment across current and target-state applications and workflows. • Defined requirements for the CMENT-to-VERIDAY migration, incorporating AODA/WCAG accessibility, SSO/SAML and desired-state process flows, while supporting UAT, end-user training and implementation readiness. • Managed delivery governance through RAID logs, Project Charter, integrated delivery plans, project backlog, Sprint Planning, test-case planning and Mandatory Operational Readiness (MOR), coordinating QA/UAT and production readiness across concurrent workstreams. • Analyzed bandwidth, utilization and network assets across 900+ locations to prioritize SD-WAN network upgrades based on business needs and engineering constraints. • Reviewed test plans and oversaw performance, integration, system, usability and compatibility testing, maintaining requirements traceability and resolving issues across business, Engineering and QA teams throughout the SDLC. • Performed advanced SQL and Excel analysis on seven years of FX trade-settlement data, calculating FX fees and conversion rates and quantifying client exposure for the SALKO v. BMO class-action assessment to support Legal, Risk and executive decision-making.

8. Business Systems Analyst

   Scotiabank, GBME

   mars 2020 to déc. 2021

   Toronto, Canada

   • Designed enterprise data models and integration requirements supporting ECIF, onboarding, AML/KYC and credit-bureau processes across interconnected banking systems. • Developed BRDs, functional requirements, use cases and business rules for digital onboarding of deposit and lending products, incorporating fraud-prevention and regulatory-control requirements. • Facilitated stakeholder workshops to analyze complex business processes, document current and future states, and translate functional and non-functional requirements into actionable technology solutions. • Supported end-to-end Agile/SDLC delivery through RTMs, RAID management, sprint ceremonies, test coordination, defect follow-up, release documentation and business readiness.

9. Business Systems Analyst

   Scotiabank

   mars 2020 to déc. 2021

   • Designed ECIF data models and ETL requirements for 3 batch files covering 250 data elements, defining source-to-target mappings, transformation rules, cardinality and field constraints for ECIF APIs, OMDM and credit-bureau integrations aligned with AML/KYC, FINTRAC Response 6.0 and OSFI Response 3.3. • Authored BRDs, functional/non-functional requirements, use cases, user stories, data models and process flows for digital onboarding of deposit, credit and lending products, including fraud-monitoring and reporting requirements. • Facilitated requirements elicitation sessions with end users, SMEs and stakeholders, translating business needs into detailed system requirements and maintaining RTMs, RACI, RAID logs and exception-handling procedures. • Supported 10-day Agile/Scrum sprints, including Sprint Planning, daily stand-ups and retrospectives, while coordinating requirements and supporting delivery through the SDLC. • Defined requirements for enhanced credit-card services mapping impacted systems and onboarding processes across ECIF, CADS/MECH and GMC Inspire, with associated AML/ITC controls and SRD requirements.

10. Business Analyst

    Bell

    nov. 2017 to janv. 2020

    Toronto, Canada

    • Led business analysis for enterprise workforce management, Office 365 migration, ServiceNow enhancements, and SD-WAN modernization initiatives. • Built SQL-based reporting and Tableau dashboards supporting executive decision-making and operational performance. • Facilitated Agile ceremonies, release planning, backlog refinement, user story mapping, and production deployment. • Prioritized infrastructure upgrades across more than 900 enterprise locations through network capacity and business impact analysis.

11. Business Analyst

    State Bank of India

    juill. 2013 to mai 2015

    Chandigarh, India

    • Gathered and documented business and technical requirements for banking technology and workflow-automation initiatives, facilitating stakeholder workshops, process analysis and UAT support. • Mapped business processes, access controls and system-integration requirements, translating user needs into functional specifications, use cases and implementation documentation.

1. McGill University, Desautels Faculty of Management

   MBA, Finance

   Montreal, Canada

   2024 to 2025

   GPA: 3.8, Dr. Briant Award, Dorrance & Drummond Award (~$50,000)

2. SDA Bocconi School of Management

   Exchange

   Milan, Italy

   2025 to 2025

3. McGill University, Desautels Faculty of Management

   MBA, Finance & Strategy

   Montreal, Canada

   2024 to 2025

4. Seneca College

   PG Cert., International Business & IT Project Mgmt.

   Toronto, Canada

   2015 to 2017

   GPA: 3.5, Excellence Award ($4,200)

5. Seneca College

   PG Cert., International Business & IT Project Management

   Toronto, Canada

   2015 to 2017

6. GNDU University

   Bachelor of Science, Computer Science

   Jalandhar, India

   2010 to 2013

   GPA: 3.7, Winner, Math & Quiz Competitions

• PMP

• PSPO I