Food and Beverage Host (Seasonal - Winter 2026/27)

Résumé du poste

The host serves as the first point of contact, managing guest greetings, reservations, and seating flow. Additionally, they support front-of-house operations by running food and drinks during peak periods.

Détails du poste

Position Title: Winter Seasonal Host Reports to: Floor Supervisor / Restaurant Manager Wage: $19.50/ph Position: Seasonal Contract October – Early April / Hourly Position Position Overview: The Winter Seasonal Host is the first point of contact for guests and plays a critical role in setting the tone for the dining experience. This role is responsible for warmly greeting and seating guests, managing waitlists and reservations and supporting front-of-house operations through communication and organization. In addition to traditional hosting duties; the host may also be required to assist with food running, drink delivery and side duties during peak times to support smooth service. Experience and Requirements: * 6+ months of experience in a restaurant, café, or customer service environment. * Previous experience hosting or guest greeting preferred. * Familiarity with reservation systems (Open Table) is an asset. * Must be at least 19 years of age. * Valid Serving It Right Certificate required. * Ability to lift 25lbs and assist with light service duties. * Comfortable working in a fast-paced, high-energy setting. * Prior experience in a ski resort or seasonal venue is an asset. Key Responsibilities but not limited to: * Greeting guests with warmth and professionalism as they enter the restaurant. * Manage waitlists, reservations and table assignments based on guest needs and flow. * Escort guests to tables and communicate estimated wait times. * Keep the host stand, entrance and lobby areas clean and organized. * Coordinate with servers and managers to ensure smooth pacing and seating rotation. * Support floor staff by running food and drinks during peak times. * Assist with clearing and resetting tables when needed. * Perform basic side duties such as refilling water stations, polishing glassware & napkins folds * Communicate guest requests, feedback, or issues to management promptly. * Uphold all service and safety standards including Serving It Right protocols. Working Conditions: * Availability for evenings, weekends and holidays are essential. * Ability to stand, walk and move quickly for extended periods. * Must be able to lift up to 25lbs and carry items such as trays or stacks of menus. * Work is in a busy, high-volume environment; occasional outdoor transitions may occur in snowy conditions. Additional Skills: * Friendly, pleasant and welcoming presence. * Strong organizational and time management skills. * Calm under pressure with excellent guest service instincts. * Team player who’s eager to jump in and help as needed. * Attention to detail and commitment to cleanliness and efficiency. * Knowledge of Canadian hospitality culture is an asset.

Ce que vous ferez

The host serves as the first point of contact, managing guest greetings, reservations, and seating flow. Additionally, they support front-of-house operations by running food and drinks during peak periods.

Exigences

Candidates must be at least 19 years old with 6+ months of customer service experience and a valid Serving It Right certificate. Ability to lift 25lbs and work a flexible schedule including weekends and holidays is required.

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest Greeting
• Reservation Management
• Open Table
• Customer Service
• Food Running
• Drink Delivery
• Time Management
• Organization
• Communication
• Table Rotation
• Serving It Right
• Multitasking

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support