French Bilingual Credit Collections Analyst

Résumé du poste

Manage a portfolio of delinquent customer accounts to reduce delinquency and assess creditworthiness. Collaborate with accounting, sales, and management to resolve billing disputes and make informed credit limit decisions.

Détails du poste

French Bilingual Credit Collections Analyst Introduction Are you an experienced credit and collections professional ready to build your expertise in a fast-paced, high-volume environment? Our client is seeking a Bilingual Credit Collections Analyst to join its team in Scarborough. This is an 4 days in-office and 1 from home (Hybrid) opportunity with a salary range of $55,000 to $70,000, offering the chance to strengthen your credit analysis, collections, risk assessment, and cross-functional business skills. The hours are 8am-5pm. The role combines hands-on account management with meaningful decision-making around creditworthiness, payment risk, and customer accounts. What You’ll Do You will manage a portfolio of customer accounts, reduce delinquency, evaluate credit risk, and help make informed credit decisions that support responsible business growth. You will collaborate closely with accounting, sales, management, and customers to resolve issues while maintaining productive professional relationships. This is an excellent opportunity to deepen your knowledge of credit and collections while gaining exposure to financial analysis, reporting, account reconciliation, and policy recommendations. Responsibilities Manage collection activities for assigned delinquent accounts. Conduct professional collection calls and coordinate related correspondence. Analyze credit reports, financial statements, payment history, and other information to assess creditworthiness. Recommend appropriate credit limits and account actions based on risk. Review customer orders and make timely hold or release decisions using established criteria. Investigate account discrepancies, customer concerns, and billing issues. Partner with accounting colleagues to resolve payment applications, partial payments, chargebacks, refunds, and related transactions. Work with sales and management to resolve disputes and accelerate collections. Maintain accurate account records, reports, and supporting documentation. Prepare recommendations for accounts requiring write-off consideration. Contribute ideas and recommendations that can strengthen credit and collections practices. Work toward established departmental goals and performance metrics. Qualifications Bilingual language skills are required, with strong professional communication abilities. Approximately 2 to 3 years of relevant credit experience, ideally involving high-volume account activity. dun & bradstreet experience A MUST Strong understanding of credit and collections processes. Ability to analyze accounts receivable information, credit data, transactions, and financial records. Advanced proficiency with Microsoft Excel and Outlook. Familiarity with accounting systems and business software. Strong organizational skills with the ability to prioritize multiple deadlines and responsibilities. Excellent analytical, mathematical, problem-solving, and reconciliation skills. Ability to communicate confidently with customers and internal stakeholders. Comfortable working independently while contributing effectively within a team. Able to succeed in a fast-paced environment. Benefits Salary: $55,000 to $70,000 Full-time, Hybrid opportunity in Toronto Opportunity to expand your expertise across credit analysis, collections, accounts receivable, and risk management Exposure to cross-functional collaboration with accounting, sales, and management 3 weeks Vacation + 3 Personal Days RSP Plan with 1-3% Matching Ongoing opportunities to develop analytical, financial, and business decision-making skills Structured workplace training, including relevant health and safety training Why Work with Us This role is a strong next step for someone who wants more than routine collections work. You will have the opportunity to develop broader credit expertise, make meaningful account decisions, and build experience that can support continued advancement within credit, collections, accounts receivable, and financial operations. Our client is looking for someone who can combine analytical thinking with confident communication and strong customer relationships. If you enjoy solving account challenges, assessing risk, and seeing measurable results from your work, this could be an exciting opportunity to grow your career. Vacancy Status: This is an existing vacancy with immediate availability. Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts." Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Credit Collections Analyst.

Ce que vous ferez

Manage a portfolio of delinquent customer accounts to reduce delinquency and assess creditworthiness. Collaborate with accounting, sales, and management to resolve billing disputes and make informed credit limit decisions.

Exigences

Requires bilingual language skills and 2 to 3 years of relevant credit experience, with mandatory proficiency in Dun & Bradstreet. Candidates must have advanced Microsoft Excel skills and the ability to analyze financial records in a fast-paced environment.

Avantages

• Salary $55,000 to $70,000 • 3 Weeks Vacation • 3 Personal Days • RSP Plan with 1-3% Matching • Structured Workplace Training

Compétences indiquées

• Collections · Souhaitée
• Résolution de problèmes · Souhaitée
• Microsoft Excel · Souhaitée
• Accounts receivable · Souhaitée
• Microsoft Outlook · Souhaitée
• Communication bilingue · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingual Communication
• Credit Analysis
• Collections
• Risk Assessment
• Account Reconciliation
• Financial Statement Analysis
• Dun & Bradstreet
• Microsoft Excel
• Microsoft Outlook
• Accounts Receivable
• Problem Solving
• Mathematical Skills

Domaines d’emploi

• Finance & Accounting
• Manufacturing
• Customer Service & Support