Dealer Relations Manager (DRM) - Denver

Résumé du poste

The Dealer Relations Manager will serve as a trusted advisor to dealership partners, managing product implementations, training, and ongoing support to ensure software adoption. They are responsible for driving account growth, monitoring performance metrics, and fostering long-term relationships to maximize dealership success.

Détails du poste

About the role Are you passionate about revolutionizing the automotive dealership industry? At BizzyCar, we empower dealerships with cutting-edge software solutions that optimize operations, boost profitability, and elevate customer satisfaction. We're looking for a Dealer Relations Manager to be the driving force behind our dealer partnerships, ensuring they thrive with our innovative technology. This role blends relationship management, product expertise, and strategic growth in an environment where your impact is felt daily. If you thrive on building meaningful connections, delivering results, and tackling challenges in a fast-paced industry, we want you on our team. What you'll do Build Relationships That Matter Be the trusted advisor for dealership partners, from Dealer Principals to Service Managers, ensuring seamless adoption of our software. Deliver exceptional onboarding, proactive support, and ongoing training to enhance dealership operations. Serve as the face of BizzyCar, fostering strong, lasting partnerships with dealership teams. Drive Success with Product Expertise Lead product implementations and communicate new features and updates effectively. Strategically align our software with dealership workflows to maximize efficiency and customer satisfaction. Conduct quarterly business reviews, ensuring dealerships achieve and exceed their goals with our solutions. Expand and Elevate Partnerships Identify growth opportunities, including upselling additional features and driving renewals. Encourage dealerships to refer new customers, leveraging success stories and positive relationships. Collaborate with internal teams to continuously improve the dealer experience. Track and Deliver Results Monitor account health using tools like HubSpot, proactively addressing challenges and ensuring retention. Analyze dealership performance metrics to deliver actionable insights and recommendations. Report on key performance indicators, contributing to BizzyCar’s growth and success. We're Looking For Experience & Education: Bachelor’s degree in Business, Marketing, or a related field preferred. 3-5+ years in sales, account management, customer success or service, preferably in a retail environment. Must have automotive dealership or automotive tech experience. Proven track record in franchise dealership operations or selling integrated solutions to dealerships. Account risk mitigation or save motion experience is preferred. Skills & Competencies: Tech-savvy, with experience using CRM tools (HubSpot), Microsoft Office Suite, and virtual collaboration tools. Strong business acumen with an ability to translate product features into dealership success stories. Exceptional communication and relationship-building skills, from the service lane to the boardroom. Self-motivated, resilient, and adaptable in a fast-paced, startup environment. Experience in negotiating win-win solutions and managing complex accounts with finesse. Additional Requirements: Ability to travel up to 75-100%, including overnight stays. Valid driver’s license. Willingness to work extended hours and be on-call as needed. What we Offer Competitive base salary $80,000-$90,000 + variable compensation (OTE $120,000) Comprehensive health benefits — medical, dental, and vision coverage 401(k) plan + Equity Paid time off, including vacation, sick leave, and paid holidays Career growth opportunities Ongoing training and development Supportive, collaborative team culture BizzyCar, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. At this time, the company does not provide sponsorship for U.S. visas or immigration benefits. To that end, the company does not provide financial, legal or administrative support for employment-based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, and as a condition of employment, all employees must complete the Form I-9 and present unexpired documents showing that the employee is legally authorized to work for any employer in the United States.

Ce que vous ferez

The Dealer Relations Manager will serve as a trusted advisor to dealership partners, managing product implementations, training, and ongoing support to ensure software adoption. They are responsible for driving account growth, monitoring performance metrics, and fostering long-term relationships to maximize dealership success.

Exigences

Candidates must have 3-5+ years of experience in sales, account management, or customer success, specifically within the automotive dealership or automotive tech industry. A bachelor's degree in business or marketing is preferred, along with the ability to travel up to 100% of the time.

Avantages

• Medical coverage • Dental coverage • Vision coverage • 401(k) plan • Equity • Paid time off • Vacation • Sick leave • Paid holidays • Ongoing training and development

Compétences indiquées

• Training · Souhaitée
• Account Management · Souhaitée
• Analyse de données · Souhaitée
• Vente · Souhaitée
• Negotiation · Souhaitée
• Communication · Souhaitée
• Microsoft Office Suite · Souhaitée
• CRM · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Account management
• Customer success
• Sales
• Relationship management
• Automotive dealership operations
• Product implementation
• CRM
• HubSpot
• Microsoft Office Suite
• Strategic growth
• Negotiation
• Account risk mitigation
• Data analysis
• Training
• Communication
• Business acumen
• Product Knowledge
• Business Metrics
• Software Solutions
• Administrative Support
• Customer Success Management
• Relationship Management
• Workflow Management
• Time Off Management
• Resilience
• Risk Mitigation
• Valid Driver's License
• Self-Motivation
• Account Management
• Business Marketing
• Customer Relationship Management
• Business Acumen
• Customer Service
• Training And Development
• Franchising
• Selling Techniques
• Innovation
• Key Performance Indicators (KPIs)
• Microsoft Office
• Operations
• Performance Metric
• Relationship Building
• Upselling
• Virtual Collaboration
• HubSpot CRM
• Technical Acumen

Domaines d’emploi

• Sales
• Customer Service & Support
• Management & Leadership
• Software
• Retail
• Dealer Relations Manager
• Customer Success Manager
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers