QNX Systems Software Developer II

Offre d’emploi originale

You will provide technical support to customers by investigating and debugging complex issues within QNX products. This role involves collaborating with internal engineering teams to resolve customer cases and writing code to reproduce and fix reported problems.

Détails du poste

Worker Sub-Type: Regular Job Description: QNX, a division of BlackBerry Limited (NYSE: BB; TSX: BB), provides the trusted foundation that software-defined and physical AI systems depend on to operate safely and predictably in the real world. For nearly half a century, QNX has powered safety-critical applications where failure is not an option. The business leads the way in delivering safe and secure operating systems, hypervisors, middleware, solutions, and development tools, along with the support and services delivered by trusted embedded software experts. Today, QNX technology underpins hundreds of millions of vehicles on the road and a wide range of mission-critical systems across industrial controls, robotics, medical devices, commercial transportation, rail, and aerospace and defense. Are you the person we're looking for? Are you interested in working with dedicated team that is at the core of everything we do? We are looking for a Systems Software Developer to work with some of our newest and largest customers. You will use your technical (investigation, debugging, programming) and soft (collaboration, communication) skills to support QNX customers who are new and seasoned users of QNX products (Hypervisor, Safety products, Containers, Acoustics, etc ). If you embrace problem solving, multi-tasking, and continuous learning, and are seeking an opportunity to grow with an industry leader, this role is for you. Here's the key things you will be working on: Support customer activities through direct interaction with customer engineering Manage a large case load with a focus on using your investigation and debugging skills to resolve issues to the satisfaction of our customers Work alongside QNX engineers and experts to isolate, reproduce, and resolve customer issues Write code to reproduce issues and illustrate product usage Continuous learning to support the full suite of QNX products Identify and take action on opportunities to improve customer experience and team effectiveness/efficiency You will have: Post-secondary degree or diploma in Computer Science, Mathematics, Engineering (or another related field) Strong C programming skills Hands on experience of system programming in embedded systems (such as board bring up, drivers, network/USB/Filesystem stack, kernel etc.) Hands on development experience using embedded operating systems (QNX, Linux, GreenHills, VXworks preferred) Excellent interpersonal and customer service skills. Previous customer facing experience would be an asset Solid written and verbal communication skills Problem solving and analytical thinking/innovation skills, including the ability to identify and analyze technical problems Proven ability to take care of matters with a degree of diplomacy, tact, and confidentiality Passion and a desire to learn about new technologies It will be great if you have: Evidence of experience with QNX Familiarity with IDEs (Eclipse-based, VSCode) Familiarity with IPC and Linux Programming Knowledge of GCC and GDB #LI-KH1 Scheduled Weekly Hours: 40 Compensation Hiring Base Salary Range: $90,000.00 - $126,000.00 Please be advised that the compensation hiring range indicated herein is provided solely as a good-faith estimate of expected base compensation for the position. The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate’s qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process. Bonus: The BlackBerry Variable Incentive Pay (VIP) program is an organization-wide bonus incentive program which aims to reward full-time eligible employees for their contribution to BlackBerry’s success. VIP payments are made in addition to base salary and factor in company’s performance as a way for employees to share in BlackBerry’s achievements. Benefits: The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid-time-off to those that meet the eligibility requirements. Disclosure of Position Status: This is an active opening. We are seeking to fill this position immediately Disclosure of Artificial Intelligence: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.

Ce que vous ferez

You will provide technical support to customers by investigating and debugging complex issues within QNX products. This role involves collaborating with internal engineering teams to resolve customer cases and writing code to reproduce and fix reported problems.

Exigences

Candidates must hold a post-secondary degree in a technical field and possess strong C programming skills with experience in embedded systems. Excellent interpersonal communication skills and a proven ability to handle customer-facing technical issues are required.

Avantages

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Retirement plan • Employee share purchase program • Paid time off

Compétences indiquées

• Customer support · Souhaitée
• Résolution de problèmes · Souhaitée
• Linux · Souhaitée
• Embedded Systems · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• C programming
• Embedded systems
• Debugging
• System programming
• QNX
• Linux
• Kernel development
• Driver development
• Customer support
• Technical communication
• Problem solving
• Analytical thinking
• IPC
• GCC
• GDB
• Eclipse
• Customer Experience Improvement
• Board Bring-Up
• Continuous Development
• Tactfulness
• Analytical Thinking
• Diplomacy
• Time Off Management
• Willingness To Learn
• Medical Devices
• Artificial Intelligence
• Blackberry
• Customer Service
• Communication
• Computer Science
• Confidentiality
• Programming Tools
• File Systems
• Eclipse (Software)
• Embedded Systems
• Middleware
• Embedded Operating Systems
• Embedded Software
• GNU Debuggers
• Leadership
• Hypervisor
• Innovation
• Problem Solving
• Mathematics
• Multitasking
• QNX (Software)
• Robotics
• Secure Operating Systems
• System Programming
• Team Effectiveness

Domaines d’emploi

• Software
• Technology
• Engineering
• Customer Service & Support
• Systems Software Developer
• Software Systems Engineer
• Software and Applications Developers and Analysts Not Elsewhere Classified
• Computer Network Architects