Manager, Client Analytics

Résumé du poste

The Manager, Client Analytics will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. They will serve as a primary point of contact for clients, ensuring that analytical insights align with strategic business goals and drive decision-making.

Détails du poste

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together. The Client Analytics team plays a key role in this mission, driving strategy, uncovering actionable insights, and enabling data-driven decision-making for leading brands across industries such as retail, banking, automotive, QSR, and grocery. As a Manager, Client Analytics, you will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. Sitting between hands-on analytics leadership and emerging people and account management, you will own the quality and execution of client deliverables, guide the application of advanced analytics, and serve as a key analytics point of contact for client relationships. This role is ideal for someone ready to step beyond individual delivery into team leadership and project ownership, balancing technical depth, client-facing communication, and the coaching of junior team members. You'll partner closely with senior leaders to grow accounts and shape delivery, while taking accountability for the day-to-day success of your engagements. * 6-8 years of experience in analytics, marketing consulting, loyalty strategy, or business/management consulting, ideally in a client-facing role. * Bachelor's degree in a related field required; Master's degree preferred. * Demonstrated experience managing projects and leading or mentoring team members. * Proven ability to present complex insights to both technical and non-technical audiences, including senior stakeholders. * Comfortable leading client meetings, workshops, and presentations with a high level of professionalism and clarity. * Strong interpersonal skills, with the ability to build rapport and influence cross-functional teams. * Proficiency in SQL and Python or R; familiarity with Snowflake and Databricks is an asset. * Deep understanding of advanced analytics techniques (e.g., supervised/ unsupervised learning, statistical testing, simulation, optimization). * High proficiency in Microsoft Excel and PowerPoint, with a knack for turning data into engaging visual presentations. Client & Delivery Leadership * Serve as a primary analytics point of contact for assigned client relationships, ensuring insights align with strategic business goals. * Own the analytics roadmap for assigned clients, connecting analytics initiatives to business objectives and identifying priorities across current and future engagements. * Design and execute analytics projects end to end, structuring approaches, managing scope, timelines, and quality to deliver high-impact solutions. * Present findings to client stakeholders with a polished, professional delivery style, using data storytelling and visualization to drive business impact. * Act as a trusted advisor by identifying opportunities where analytics can add value and proactively recommending solutions. Analytics Excellence * Lead the development and application of advanced analytics models such as customer lifetime value, segmentation, propensity, financial forecasting, and attribution modeling. * Translate complex analytical findings into clear business language that supports strategic decision-making and continuous optimization. * Oversee report development and performance monitoring tools to support ongoing client success. People & Team Leadership * Manage, mentor, and develop a team of analysts and consultants, providing coaching, feedback on deliverables, and support for professional growth. * Set clear objectives for team members and support ongoing performance development. * Build team capabilities across analytics, storytelling, and strategic thinking. Business Contribution * Contribute to business development through proposal writing, pitch decks, and scoping, with a focus on showcasing the value of analytics. * Support account growth by identifying expansion opportunities within existing engagements. * Manage project-level resourcing and utilization to ensure efficient, high-quality delivery. Compensation: The expected base salary compensation for this role is $97,416.55 to $129,764.75 CAD annually. Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted. Vacancy Type: This posting is for a newly created vacancy within Bond. The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training. At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected: Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day. Future-focused: Retirement planning assistance with company matching. Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward. Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

Ce que vous ferez

The Manager, Client Analytics will lead the delivery of high-impact analytics engagements while managing and developing a team of analysts and consultants. They will serve as a primary point of contact for clients, ensuring that analytical insights align with strategic business goals and drive decision-making.

Exigences

Candidates must have 6-8 years of experience in analytics, marketing consulting, or business consulting, with a strong proficiency in SQL and Python or R. A bachelor's degree is required, and the role demands proven experience in project management, team leadership, and presenting complex insights to senior stakeholders.

Avantages

• Medical • Dental • Vision • Health Care Spending Account • Employee Assistance Program • Virtual healthcare • Retirement planning assistance • Company matching • Learning programs • Mentorship • Flexible vacation • Recognition programs

Compétences indiquées

• SQL · Souhaitée
• Team Leadership · Souhaitée
• Gestion de projet · Souhaitée
• Python · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• SQL
• Python
• R
• Snowflake
• Databricks
• Data storytelling
• Advanced analytics
• Customer lifetime value
• Segmentation
• Propensity modeling
• Financial forecasting
• Attribution modeling
• Project management
• Team leadership
• Strategic consulting
• Microsoft PowerPoint
• Attribution Modeling
• Influencing Skills
• Rapport Building
• Strategic Decision Making
• Influencing Without Authority
• Professionalism
• Accountability
• Virtual Health
• Data Storytelling
• Business Objectives
• Curiosity
• Advanced Analytics
• Report Development
• Snowflake (Data Warehouse)
• Data-Driven Decision Making
• Microsoft Access
• Microsoft Excel
• Account Management
• Business Development
• Financial Forecasting
• Business Continuity Planning
• Management
• Communication
• Consulting
• Retail Banking
• Employee Assistance Programs
• R (Programming Language)
• Leadership
• Marketing
• Interpersonal Communications
• Python (Programming Language)
• Project Management
• Mentorship
• Presentations

Domaines d’emploi

• Data & Analytics
• Management & Leadership
• Consulting
• Marketing
• Technology
• Analytics Manager
• Data Analytics Manager
• Mathematicians, Actuaries and Statisticians
• Data Scientists