Service Manager - Truck and Trailer

Brandt is currently seeking a Service Manager for our Grande Prairie location. The Service Manager will be responsible for managing the sales and delivery of truck and trailer equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics. Duties & Responsibilities Managing service workflow Enforcing standards, policies, and reporting practices are followed to established standards Development and management of the Service Department budget to meet financial and operational goals Preparing quotes for customer work orders; opening & closing work orders Inspect/operate customer equipment as part of resolving concerns/diagnostics Monitor service revenue and expenses monthly Ensure work is performed according to established safety and industry standards Reviewing employee performance against goals on an ongoing basis Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

Manage the sales and delivery of truck and trailer after-market support services, including diagnostics and repairs. Oversee the daily activities of shop and field personnel while managing the department budget and safety standards.

The candidate must be able to lead a high-performance service team and manage operational workflows. Experience in machinery manufacturing or heavy equipment service management is implied by the seniority level and duties.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Service Management
• Budget Management
• Workflow Management
• Performance Management
• Component Diagnostics
• Quoting
• Staff Coaching
• Safety Standards
• Resource Planning
• Technical Leadership

• Management & Leadership
• Transportation
• Manufacturing
• Trades
• Logistics

Expérience minimale

5+ ans

Postuler avant le

24 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level