Full Time Field Service/Install Representative

Résumé du poste

The Field Service/Install Representative is responsible for performing line cleaning, troubleshooting, and installing draught beer systems within an assigned territory. They must maintain accurate inventory, manage route schedules, and build strong relationships with new and existing licensee customers.

Détails du poste

Who We Are Draught Services, a division within The Beer Store, is Canada’s oldest and largest draught service and equipment company established since 1947. We work with Brewers and Licensees towards the common goal of promoting the highest quality draught beer experience through industry leading installation, global partnerships, and an established US and Canadian dealer network. We offer nationwide installation, system cleaning and service, and support and offer Canada’s premier Keg repair service. The Role We are currently searching for a Field Service/Install Rep reporting to the Field Supervisor. This vacancy is a Full-Time Permanent opportunity. This position will be servicing the area of Downtown Toronto.Location Downtown TorontoWhat You'll Be Doing Carry out line cleaning and service in assigned geographic area. Maintain and grow, line cleaning customer base provide on demand service as required Troubleshoot and repair draught services problems and issues to ensure customer satisfaction. Plan and organize efficient schedule to maximize return on investment. Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory Use knowledge of systems design and installation technics to build and install beverage systems Maintain route schedule by means of record keeping and ensuring work orders are up to date Visits to new licensee customers and/or existing establishments who currently do not subscribe to our services Complete all invoicing in a timely manner adhering to company policy Maintain sufficient inventory levels for service area. Ensure inventory accuracy reconciliation Perform other related duties and projects as assigned Who You Are - Your Knowledge, Skills & Experience Education Must have completed High School and/or GED equivalent Valid Ontario driver’s licence / clear driver's abstract required Experience Mechanical/Trade background is preferred, but not required Skills Ability to troubleshoot mechanical systems Ability to use various hand tools, working from heights (ladders, lifts), and physically fit and capable to lift heavy materials (75lbs) Demonstrated ability to work independently, taking initiative and following through on work assignments Demonstrated interpersonal and time management skills Basic accounting knowledge with good computer skills (Microsoft office, outlook, Windows and Excel) Able to work a flexible schedule with occasional overnight, on-call and overtime as needed Ability to prioritize and multi-task in a fast-paced environment. Compensation The hiring range for this position is $20.77 - $31.15 CAD per hour. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.What We Offer Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business. We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, employee special offers, and a casual dress and work environment. *Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Ce que vous ferez

The Field Service/Install Representative is responsible for performing line cleaning, troubleshooting, and installing draught beer systems within an assigned territory. They must maintain accurate inventory, manage route schedules, and build strong relationships with new and existing licensee customers.

Exigences

Candidates must have a high school diploma or GED equivalent and a valid Ontario driver's license. While a mechanical or trade background is preferred, the role requires physical capability to lift 75lbs and the ability to work with various hand tools and mechanical systems.

Avantages

• Competitive compensation • Incentive pay • Flex health benefits program • Employee & family assistance program • Defined pension plan with company matching • Recognition programs • Tuition reimbursement program • Generous paid time off • Employee special offers

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• interpersonal skills · Souhaitée
• Microsoft Excel · Souhaitée
• Troubleshooting · Souhaitée
• Microsoft Office · Souhaitée
• Windows · Souhaitée
• Gestion des stocks · Souhaitée
• invoicing · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Troubleshooting
• Mechanical systems
• Hand tools
• Time management
• Interpersonal skills
• Customer service
• Inventory management
• Microsoft Office
• Outlook
• Windows
• Excel
• Installation
• Route scheduling
• Invoicing
• Physical fitness
• Hand Tools
• Record Keeping
• Time Off Management
• Microsoft Excel
• Accounting
• Reconciliation
• Customer Service
• Computer Literacy
• Field Service Management
• Mechanical Systems
• Microsoft Outlook
• Multitasking
• Proactivity
• Return On Investment
• Systems Design
• Time Management
• Troubleshooting (Problem Solving)
• Prioritization

Domaines d’emploi

• Trades
• Food & Beverage
• Customer Service & Support
• Logistics
• Field Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives