Program Assistant

Résumé du poste

The Program Assistant provides clerical and administrative support to ensure the efficient operation of the Diagnostics department. Key duties include managing files, maintaining the department website, and compiling data into reports and presentations.

Détails du poste

BCIT’s School of Health Sciences Diagnostics department is seeking a temporary, full-time (1.0 FTE) Program Assistant. The Program Assistant ensures the efficient operation of the program by providing day-to-day clerical assistance and administrative support for the program. In addition to compiling information from various systems and sources into presentations and reports, the Program Assistant is responsible for file management for the department. The Program Assistant provides a high level of customer service to both internal and external stakeholders. DUTIES AND RESPONSIBILITIES: Compiles information, data, tables and spreadsheets from various sources into reports and presentations for internal and external audiences. Manages electronic and hard-copy filing, developing and maintaining an efficient system and process documentation. Prepares, inputs, and maintains information and documentation in student placement management systems (e.g., HSPnet, Preceptor website). Maintains department website and ensures information is current and accurate. Provide information to students through phone calls, email and mail. Processes orders for educational materials, collects and maintains invoices as required. Creates documents, correspondence and presentations (e.g., Preceptor letters) Organizes and secures meeting room reservations. Coordinates and organizes ancillary services (e.g., catering, printing, etc.) Troubleshoots equipment issues; initiates service and maintenance documentation and requests for the department; follows up with internal and external providers on requests through to completion. Develops and implements administrative processes and ensures consistency with BCIT procedures. Undertakes clerical duties, including filing, photocopying and, tracking, ordering and distribution of materials and supplies, and distribution of information as requested. Provides support and backup to other positions during staff absence or during peak periods. Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP). Undertakes related duties as assigned, consistent with the job grade of this position. QUALIFICATIONS: Definition: The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications. Education: Grade 12 completion, plus completion of one year of full-time post-secondary education in business administration. Experience: Two years of general experience plus six months of current, relevant experience in a position of similar responsibility. Software/Computer Application(s) and Expertise: Advanced knowledge of Microsoft Excel and Word. Intermediate knowledge of Microsoft PowerPoint. Experience with web design software. Proven ability and willingness to learn and utilize new technology and computer programs. Communication/Interpersonal Skills: Excellent organizational and interpersonal skills. Proven ability to provide outstanding customer service. Excellent written and verbal communications skills. Ability to communicate with internal and external contacts with tact, diplomacy and professionalism. Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.): Accurate keyboarding skills of 60 wpm. Demonstrated ability to work independently and in a team environment. Demonstrated ability to solve problems, establish priorities, manage multiple deadlines and work under pressure. Excellent organizational skills, with a high attention to detail and accuracy. Ability to exercise sound judgment. SALARY: Salary Grade 6: $56,241 - $60,872 per annum. Additional Salary Information: External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment. Benefits – Why you’d love working with us Competitive pay Minimum of fifteen days of vacation prorated per year Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible! Defined benefit pension plan with employer contributions Flexible hybrid work arrangements available Professional Development funds and resources Access to most BCIT Flexible Learning courses free of charge Wellness and Employee Assistance programs Complimentary membership with free access to the Fitness Centre, Gymnasium, and more Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here! BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. Persons with disabilities who require accommodation for any part of the application or hiring process should contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and see how we hire. The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Ce que vous ferez

The Program Assistant provides clerical and administrative support to ensure the efficient operation of the Diagnostics department. Key duties include managing files, maintaining the department website, and compiling data into reports and presentations.

Exigences

Candidates must have a high school diploma plus one year of post-secondary education in business administration. A minimum of two years of general experience and six months of relevant administrative experience are required.

Avantages

• Competitive pay • Vacation • Extended health and dental plan • Health Care Spending Account • Defined benefit pension plan • Flexible hybrid work arrangements • Professional Development funds and resources • Free BCIT Flexible Learning courses • Wellness and Employee Assistance programs • Fitness Centre and Gymnasium membership

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• written communication · Souhaitée
• Résolution de problèmes · Souhaitée
• Sens de l’organisation · Souhaitée
• Administrative Support · Souhaitée
• Microsoft Excel · Souhaitée
• Microsoft Word · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Web design software
• Customer service
• Written communication
• Verbal communication
• Keyboarding (60 wpm)
• Problem solving
• Time management
• Organization
• File management
• Report compilation
• Records management
• Tact and diplomacy

Domaines d’emploi

• Administrative
• Education
• Customer Service & Support