lunch supervisor

Overview: Brooklyn Dumpling Shop is a modern Asian-inspired fast casual brand on a mission to turn the world's most craveable bites into the next great food staples. Our first shop opened in New York City in 2021, and since then we are now built for everywhere ?serving guests from our shops across the U.S. and Canada, inside some of the most iconic venues in sports & entertainment and in the world's leading retailers. Position Summary: _The successful candidate will support and work across multiple shops: 17th Street, Inglewood, and Marda Loop._ We are currently seeking a Supervisor to support the daily operations of our shop. The ideal candidate is a hands-on leader with strong experience in restaurant or fast-casual operations, team leadership, and guest service. This role requires someone who can step in with confidence from day one, help drive operational excellence, maintain high standards for food quality and hospitality, and lead the team with energy, accountability, and initiative. Supervisors lead by example during shifts, support team operations, and help maintain high standards of execution. This role is often cross-trained across multiple positions and acts as a key bridge between staff and management. Responsibilities: * Oversee shift operations and delegate tasks * Ensure FOH and BOH staff follow procedures and service standards * Assist with inventory checks and restocking * Maintain equipment and cleanliness during shifts * Help onboard and support new team members * Step into any station during busy periods * Support closing and opening checklists Leadership Expectations: * Lead by example with professionalism and urgency * Communicate clearly between staff and management * Offer coaching and feedback to help the team grow * Resolve guest issues calmly and efficiently * Stay solution-oriented under pressure Qualifications: * Previous management or supervisory experience in a fast food or restaurant environment is considered a strong asset. * Strong leadership, organizational, and communication skills with the ability to lead by example in a fast-paced environment. * Must be reliable, detail-oriented, and able to multitask while maintaining a positive attitude under pressure. * Current Food Safe certification is required or must be obtained prior to employment. * Flexible working hours based on production needs with the ability to work Friday, Saturday, and Sunday shifts as required. * Must have a valid driver's license and/or a reliable form of transportation Why Join Us? * Health Benefits after 3 months * Competitive salary based on experience * Work with a great, supportive team! Pay: From $16.00 per hour Benefits: * Dental care * Extended health care * Life insurance * On-site parking * Store discount * Vision care Work Location: In person