Auto PD Claims Adjuster - BC

About Us Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: • Work-life harmony with access to an award-winning holistic wellness program, • Continuous learning through our robust corporate curriculum and education reimbursement program, • Incredible rewards, travel incentives, and product and service discounts, • Pay-for-performance and best-in-class recognition programs, and • Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! Position Details What you will do: - Full investigation, evaluation, analysis, negotiation and settlement of automobile and third-party property damage claims- Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendors- Evaluate liability, salvage and subrogation exposure and potential- Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss- Maintain adequate reserves based on exposure and authority level Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Who You Are - Post-secondary education completion- 1-5 years prior claims handling experience coupled with 2-3 years customer service experience- Excellent communication skills both written and oral- Excellent organizational skills- Superior customer service and interpersonal skills Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

The role involves the full investigation, evaluation, and settlement of automobile and third-party property damage claims. This includes collaborating with appraisers and vendors while maintaining adequate reserves based on exposure.

Candidates must have completed post-secondary education and possess 1-5 years of claims handling experience along with 2-3 years of customer service experience. Strong communication and organizational skills are essential.

• Holistic Wellness Program • Corporate Curriculum • Education Reimbursement Program • Travel Incentives • Product And Service Discounts • Pay-for-performance Recognition Programs • Defined Contribution Plan • Personal Spending Account

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Claims Investigation
• Liability Evaluation
• Negotiation
• Settlement
• Subrogation
• Salvage Evaluation
• Customer Service
• Interpersonal Skills
• Organizational Skills
• Written Communication
• Oral Communication

• Finance & Accounting
• Customer Service & Support
• Legal

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine